Strategic Account Manager

We are looking for a Strategic account manager to play a critical role in building relationships with significant clients. Our ideal candidate should ensure client satisfaction and be able to identify new opportunities to increase sales. As a Strategic account manager, you will represent our company and interact with major clients. So, if you have excellent communication skills with a customer service attitude, we would like to meet you. Ultimately, you should be responsible for achieving sales quota and strategic account targets. Responsibilities - Manage our key accounts portfolio - Achieve assigned strategic account objectives - Establish strong, long-term client relationships - Communicate with major clients on a regular basis and respond to specific queries - Suggest solutions and innovative ideas to meet client needs - Handle complaints and problems in a timely and effective manner - Act as the liaison between key customers and internal teams - Identify and approach new potential strategic customers Requirements - O-Level - Degree in Sales and Marketing or Business Administration management - Minimum of +7 years’ experience - Proven work experience as a Strategic account manager or Key account manager - Solid sales experience in B2B environment - Hands on experience with CRM software and Account management systems - Understanding of sales performance metrics - An ability to address customer requests in a timely manner - Excellent communication and interpersonal skills with an aptitude for building strong client relationships - Strong negotiation skills with a problem-solving attitude - BSc degree in Sales, Business Administration or relevant field Benefits - Private Health Insurance - Training & Development