Assistant Manager - Retirement Services (Cebu / MOA) | Onsite

Work Setup: Onsite (Cebu / Pasay) Function: Operations Required Educational Attainment: - With minimum of 2 years of College Education (No back subjects) Required Experience: - At least 2 years Retirement Services (required); preferably retirement services in the same role - Team Lead experience is required Responsibilities: - Manage the process and take corrective steps where necessary or make incremental improvements - Provide coaching and feedback to team members to enable them to improve their performance - Assist new hires such that they are productive on the floor in the shortest possible time frame - Handle escalations - Provide inputs on process and system to the team members - Client Interaction, where required at the level of Supervisors - Ensure compliance with internal policies and procedures, external regulations and information security standards