Senior Project Manager

Symmetrio is recruiting a Senior Project Manager for our customer, a large global hospitality and food services organization. This consultant will serve as the client-side project manager for a multi-release initiative to replace a legacy meal plan management and analytics platform with a modern, web-based solution. Working alongside the third-party development partner’s project manager, the consultant will lead delivery across business, IT, and vendor teams from planning through production deployment. Compensation: $140,000–$170,000 annually Contract: Initial 6-month contract with a strong likelihood of extension Responsibilities - Project Leadership - Manage end-to-end delivery from planning through deployment, owning scope, schedule, budget, risks, issues, and dependencies. - Establish project governance and reporting, including monthly steering committee updates and executive communications. - Run change control and keep the project within its agreed scope. - Stakeholder and Vendor Management - Serve as the primary liaison between business stakeholders, internal IT teams, and the third-party development partner. - Partner with the vendor’s project manager and hold the vendor accountable to the statement of work, milestones, and deliverables. - Facilitate requirements gathering, decision-making, and issue resolution, and ensure business needs stay aligned with technical delivery. - Secure time from subject matter experts who are balancing project work with their day jobs. Build a recurring meeting cadence, negotiate realistic commitments, and escalate conflicts early. - Agile Delivery Management - Coordinate sprint planning, backlog prioritization, sprint reviews and demos, release planning, and deployment activities with the product owner. - Manage user acceptance testing, including test scenarios, tester availability, defect triage, and sign-off. - Monitor milestones and confirm quality and readiness for production. - Data Migration and Integration - Lead coordination of data migration from the legacy platform, including trial loads, validation, and production cutover. - Coordinate integrations with enterprise systems such as master data, finance and budgeting, and consumer-facing applications, including technical contacts, access, and data-sharing requirements. - Change Management and Adoption - Develop communication, training, and rollout plans, including train-the-trainer sessions. - Drive stakeholder engagement and organizational readiness among users accustomed to the existing system. - Support transition to operational support teams following implementation. Requirements - Bachelor’s degree in Business, Information Technology, or a related field. - 5+ years of project management experience leading enterprise software implementations, including projects where a third-party vendor built the solution and you managed from the client side. - Experience with Agile and hybrid delivery methodologies. - Proven success managing cross-functional teams, vendors, integrations, and data migration. - Experience leading UAT and presenting to steering committees and executives. - Ability to influence and keep teams on schedule without direct authority. - Strong communication, leadership, and stakeholder management skills. - Ability to travel quarterly. Preferred - PMP, PMI-ACP, CSM, or similar certification. - Experience with analytics, reporting, or enterprise business applications. - Experience managing large-scale digital transformation or legacy replacement initiatives. - Experience in hospitality, food service, higher education, retail, or POS environments. - Experience with vendor SOW oversight, change control, or cloud hosting transitions. Success Measures - Platform delivered on schedule and within budget. - Successful migration from the legacy system with minimal business disruption. - High stakeholder satisfaction and user adoption. - Project objectives, quality standards, and operational readiness achieved. Benefits - Health Care Plan (Medical, Dental & Vision) - Retirement Plan - Paid Time Off (Vacation, Sick, & Public Holiday)