Landscape Account Manager

Job Title: Landscape Account Manager Overview We are seeking a detail-oriented and client-focused Landscape Account Manager to oversee and grow a portfolio of landscape maintenance and enhancement accounts. This role serves as the primary point of contact for clients, ensuring high-quality service delivery, strong relationships, and profitable account management. Key Responsibilities - Manage a portfolio of commercial and/or residential landscape accounts - Serve as the main point of contact for clients, handling requests, concerns, and service reviews - Conduct regular site inspections to ensure quality standards are met - Develop and present enhancement proposals (plantings, irrigation upgrades, seasonal color, etc.) - Coordinate with field crews to ensure work is completed efficiently and to specification - Monitor budgets, track costs, and ensure profitability of assigned accounts - Schedule services and manage timelines for maintenance and special projects - Ensure compliance with safety standards and company policies - Build long-term client relationships and identify opportunities for account growth Qualifications - 2–5+ years of experience in landscape management, horticulture, or a related field - Strong knowledge of plants, irrigation systems, and landscape maintenance practices - Excellent communication and customer service skills - Ability to manage multiple accounts and priorities effectively - Proficiency with scheduling and/or CRM software (preferred) - Valid driver’s license and clean driving record Skills & Competencies - Relationship management and client retention - Problem-solving and decision-making - Time management and organization - Sales and upselling ability - Team coordination and leadership Working Conditions - Combination of office and outdoor work environments - May require occasional early mornings or extended hours depending on season