Senior Channel Partner Acquisition Specialist

TOPdesk is an international software company that develops service management software for organizations across a wide range of industries. Founded over 30 years ago, we have grown to more than 700 colleagues across 8 countries, serving millions of users worldwide. We help organizations deliver better services through our software and expertise. Your environment This is a hybrid role based in Kaiserslautern, Germany, with remote work possibility. You will be part of a European channel team, where each channel manager drives their own region. In the DACH market you will share ownership with your colleagues, as you join a team of two. Together you will create the plan and structure to grow the region, working alongside colleagues from Sales and Marketing. Your focus: winning new partners and making them successful quickly. Job Description - Acquiring new channel partners (VARs, MSPs, system integrators) in the DACH market - Building a strong partner pipeline through active outbound outreach - Managing the partner signing process - Onboarding and activating new partners, including training and go-to-market - Delivering structured trainings and product onboarding - Supporting co-selling, co-marketing, and opportunity development Qualifications - Bachelor’s degree or higher highly preferred - Extensive experience (approximately 5 to 7+ years) in channel sales, partner management, or B2B sales within the SaaS sector - Proven track record in partner acquisition (hunter mentality) - Experience working with VARs, MSPs, or system integrators - An existing network of channel partners in the DACH market is a strong advantage, as is experience at a competitor in the ITSM space - Experience in IT Service Management (ITSM), particularly ITIL and service management processes, is an advantage - Structured, goal and KPI oriented way of working - Strong communication and negotiation skills - Willingness to travel within the DACH region - Fluent English and German What we offer you - Job security: Permanent employment contract - Remote work: Option to work up to 100% remotely - Compensation: Holiday bonus, special payments, monthly tax-free benefits in the form of a Mastercard, corporate benefits - Vacation: 30 days of annual leave - Onboarding: Comprehensive onboarding program and structured training with a dedicated buddy - Family friendliness: Flexible parental leave arrangements, family-friendly leadership, support for caregiving responsibilities - Culture: Informal “du” culture, open and collaborative work environment in an international setting - Development: Individual training opportunities, language learning platform Babbel, and e-learning platform Udemy - Health & well-being: OpenUp, Wellhub, and in-office massages - Mobility: Free parking, bicycle parking, bike leasing, and a public transport ticket - Competitive salary starting at annual 120.000 EUR | 140.000 EUR OTE (70% base / 30% variable)