Part-Time Remote Document Acquisition Specialist

Essential Responsibilities - Request and obtain medical records and supporting documentation from healthcare facilities. - Follow up on outstanding requests through email, phone, and internal systems. - Track and update the status of document requests. - Review received records for completeness and identify missing information. - Escalate unresolved issues to leadership as needed. - Maintain accurate documentation and workflow notes. - Meet established productivity and quality standards. - Communicate professionally with clients, hospitals, and internal team members. - Assist with special projects and other administrative tasks as assigned. Minimum Qualifications - High school diploma or GED required. - Strong computer skills, including Microsoft Outlook, Excel, and Teams. - Excellent written and verbal communication skills. - Strong attention to detail and organizational skills. - Ability to manage multiple tasks while maintaining accuracy. - Ability to work independently in a remote environment. - Reliable internet connection and dedicated workspace. Preferred Qualifications - Previous customer service, administrative, data entry, or healthcare-related experience. - Familiarity with medical records or healthcare terminology. - Experience working in a remote environment. Key Competencies - Attention to Detail - Time Management - Accountability - Communication - Problem Solving - Organization - Adaptability - Team Collaboration Physical Requirements - Prolonged periods of sitting and computer use. - Ability to work standard business hours as scheduled. The potential salary range for this role is $19,000.00 USD to $ 20,000.00 per year. Final compensation will be based on experience, skills, market conditions, and internal equity. We offer a competitive Total Rewards program including health benefits, RRSP matching, stock options, and career development opportunities.