Senior Forward Deployed Engineer

ABOUT THE ROLE Join an AI team delivering voice AI solutions to enterprise customers. You will work closely with client teams to turn requirements into production-ready systems, while sharing insights that help improve the platform. WHAT YOU'LL DO - Lead customer projects from early prototypes through production, communicating progress, risks, and blockers clearly. - Design and build voice AI solutions, applying effective LLM prompting techniques. - Develop full-stack integrations with enterprise systems such as CRMs, ERPs, and scheduling tools using Python and JavaScript. - Partner with sales and customer teams to gather requirements, create demos, and present system designs. - Coordinate project scope and alignment across teams, resolving delivery challenges along the way. - Turn successful implementation patterns into reusable tools or platform components. - Share customer feedback and recommendations with product and go-to-market teams. WHAT WE'RE LOOKING FOR - At least 5 years of experience in customer-facing technical roles, including work at multiple startups or substantial experience at a larger technology company. - Experience as a forward deployed or solutions engineer, technical product manager, founder, or in a comparable role. - Strong hands-on skills with React, Node.js, Python, and AWS, along with experience writing production-grade code. - Deep knowledge of distributed systems and experience building full-stack enterprise integrations. - Strong communication and collaboration skills, sound judgment, and a high level of ownership in fast-paced environments. - A bachelor's degree in computer science, computer engineering, electrical engineering, or a related field, or equivalent technical fundamentals. - Voice AI experience or senior-level engineering experience is a plus. COMPENSATION & BENEFITS Base salary: $215,000 to $290,000 annually. Visa sponsorship is available. LOCATION On-site in Redwood City, California, United States.