Medical Consultant - Investigations

Medical Consultant to Investigation Committee - (0.4 - 0.6 Full Time Equivalent) The College of Physicians and Surgeons of Manitoba Position Summary: Reporting to the Assistant Registrar, Complaints and Investigation, the Medical Consultant assists with resolving complaints received by CPSM in relation to registrants. This includes investigating relevant issues and preparing a report for consideration by the Investigation Committee in their reviews. Duties & Responsibilities: - Review of complaints made against registrants of CPSM, including: - Assessing for jurisdictional issues - Assessing privacy issues (legal authority of the complainant to access patient personal health information) - Identifying matters which require legal advice - Directing CPSM staff with respect to processing the complaint and collecting the relevant information required to address the issues raised. - Communication with complainants, registrants and others, as required, to address relevant issues: - Assuring letters to registrants include specific issues of concern that are to be addressed - Assuring the letter to the complainant explain the process and/or limitations on the review - Investigating the concerns raised, including: - Reviewing the complaint and response from the registrant, - Reviewing the follow up response from the complainant, where applicable - Reviewing medical records to summarize the relevant care - Interviewing registrants and complainants, where necessary, to ensure their perspective on relevant issues are addressed. - Gathering other information as necessary to address the relevant issues, including from third parties. This includes Interviewing 3rd parties, where appropriate. - Obtaining expert opinions where necessary, including formulating questions for their consideration. - Working in collaboration with legal counsel to ensure all applicable legal or process issues are considered. - Preparation of an Investigator’s Report detailing all relevant information for the Investigation Committee, including: - An overview of the circumstances and concerns raised - A review of the medical record and other applicable documents - An analysis of the issues raised including whether the care and/or conduct appear to meet the expected standard - Any other information that may impact the Committee decision on the matter - Attendance at Investigation Committee meetings to provide information or clarification as requested by the Committee - Assistance to the Assistant Registrar, as required - Other duties as assigned Qualifications: Education & Experience: - A physician with a minimum of 8 years of clinical experience. Experience in surgical specialties would be an asset, but broad range of clinical experience will be considered - Practice in and familiarity with healthcare in Manitoba would be preferred - Must be eligible for full registration and licensure in Manitoba Skills and Knowledge: - Impeccable ethics and professionalism - Knowledge of the standards which govern the practice of medicine in Manitoba - Demonstrated ability to work collaboratively - Excellent organization, time management and planning skills, including the ability to work and problem solve independently within general guidelines and with multiple deadlines - Proficiency with computers, including digital document management and basic keyboarding and Office 365 skills for basic communications - Demonstrated report writing skills for a multi-disciplinary audience - Ability to deal with confidential information that may not be shared internally or externally - Professional communication and interpersonal skills to build and maintain rapport with stakeholders at all levels - Ability to adhere to applicable policies and procedures in the Complaints and Investigation Department Performance Standards: - Impeccable ethics and professionalism - Completes work with accuracy and appropriate detail and within prescribed deadlines - Completes work in collaboration with other members of the multidisciplinary team - Treat complainants and registrants with respect - Maintains strict confidentiality - Ensures communications are clear and concise - Follows policies and guidelines - Seeks guidance from the Assistant Registrar where appropriate Please state your preference for full time equivalent between 0.4 -0.6. Open until filled