Medical Office Assistant / HIS Clerk

Family Health Care is seeking an on-call Medical Office Assistant / HIS Clerk at our clinic in Big Rapids. Description: The Medical Office Assistant is a front desk employee responsible for checking in patients, scheduling appointments, answering phones, etc. The Health Information Services (HIS) Clerk is an entry-level position in the medical records department. This position handles confidential patient records, ensuring they are maintained in an organized manner and under strict security protocols. Primary Responsibilities: -Follow HIPAA to ensure confidentiality and access to patient health information. -Answer incoming phone calls and respond to medical records requests from patients. -Accurately performs all required procedures for processing release of information requests. -Performs other duties deemed necessary and assigned by the supervisor. Qualifications: -Excellent communication and organizational skills with the ability to pay attention to detail. -Experience in medical records management is preferred but not required. -Working knowledge of patient records systems is preferred. -Working knowledge of health care terminology is preferred -Must have typing and computer skills. -Good interpersonal communication skills to work with patients, providers, and coworkers. Minimum Requirements: -High School Graduate or GED equivalent -Previous medical records experience preferred but not required. -Basic office skills, including organization and communication. Location: Big Rapids, MI Exempt/Non-Exempt: Non-Exempt Benefits: Full benefits package Employment Type: Full Time Family Health Care is an Equal Opportunity Employer.