Account Manager / Partner Success Manager

Turbo Games is a leading provider of slot, crash, and instant games, partnering with top operators, aggregators, and platforms worldwide. We are looking for a commercially driven Account Manager / Partner Success Manager who understands the iGaming market, knows how to build strong partnerships, drive GGR growth, and maximize game performance across operator platforms. Requirements: — 2+ years of experience in Account Management, Partner Management, Customer Success, or a similar B2B role within iGaming. — Understanding of the iGaming industry, including operators, aggregators, and game providers. — Experience managing partner relationships and developing long-term cooperation. — Strong communication, negotiation, and problem-solving skills. — Ability to analyze partner performance and identify growth opportunities. — Proactive approach, strong organizational skills, and attention to detail. — English — Upper-Intermediate (B2+) or higher; Ukrainian — fluent. Responsibilities: — Work closely with the Account Management team to improve partner management processes and overall team effectiveness. — Identify bottlenecks, operational challenges, and areas for improvement in existing partner workflows. — Analyze partner needs, feedback, and recurring issues to develop effective solutions together with the Account Management team. — Support Account Managers in resolving complex partner requests and finding the best solutions for both partners and the company. — Improve communication and collaboration between Account Managers, partners, and internal teams. — Develop and implement best practices, tools, and processes to improve the quality and efficiency of partner management. — Analyze partner performance and identify opportunities to improve cooperation, partner satisfaction, and business results. — Help the Account Management team improve partner engagement, retention, and long-term relationship development. — Collaborate with Product, Integration, Support, and Marketing teams to streamline processes and resolve recurring partner issues. — Monitor the effectiveness of implemented improvements and continuously identify opportunities to strengthen the Account Management function. We offer: 💻 Work format — Choose where and how to work — from home, the office, or anywhere in the world. — Flexible schedule — we value your life rhythm. 🎉 Atmosphere and development — Gifts, giveaways, training, team buildings, and corporate events — you’ll never be bored with us! — Internal training, mentoring, access to courses. — Career growth without bureaucracy. 🏝 Vacation and sick leave 🗓 Annual paid leave: 20 working days + 5 additional days off 💊 Paid sick leave: 15 days per year 🧠 Professional support: access to psychologist consultations (compensation package may be extended) 💻 Online development: regular webinars, workshops, and trainings on both professional and general topics 🚀 Why us? If you are looking for a friendly and ambitious product company that: — Uses modern technologies, — Values initiative and independence, — Is focused on the constant development of the team and the product Then we are waiting for you! 🤝 Відгукнутись на вакансію