Account Manager

City Wide Facility Solutions is seeking a dedicated and results-driven Account Manager to join our team. As an Account Manager, you will play a pivotal role in building and maintaining strong relationships with our clients, ensuring their facility maintenance needs are met with exceptional service and professionalism. This position offers competitive compensation, a supportive team environment, and ample opportunities for career growth. Responsibilities: - Develop and maintain long-term relationships with clients, understanding their specific facility maintenance requirements. - Coordinate and oversee the delivery of services, ensuring all operations meet city-wide quality and compliance standards. - Identify new business opportunities and promote expanded services to existing clients. - Respond promptly to client inquiries and resolve any service issues effectively. - Manage contractor relationships, including hiring, negotiation, and performance evaluation. - Utilize CRM tools to track client interactions, service schedules, and performance metrics. Why Join City Wide Facility Solutions? - Industry leader with a strong reputation for quality and customer service. - Supportive and collaborative work environment fostering professional growth. - Competitive salary with potential for commissions and comprehensive benefits package. - Culture focused on core values: relentless customer service, growth mindset, and hustle. Requirements - Minimum 3-5 years of experience in account management, sales, or related roles in facility management or building maintenance sectors. - Excellent communication and interpersonal skills with a customer-centric approach. - Strong organizational skills with attention to detail and the ability to multitask effectively. - Proficiency with CRM software and Microsoft Office Suite. - Ability to lead teams and manage contractor relationships. - Reliable transportation and willingness to travel to client sites as needed. - High school diploma required; bachelor’s degree preferred. Benefits Competitive compensation plan including: - Base salary + Monthly Commissions plan - Anticipated first-year total comp of $70k; top performers exceed $90k - PTO - Gas & Phone allowance