Junior Account Manager E-commerce (Shanghai)

2 Open China Ecommerce (part of Thinkia Group) helps international brands scale in China through marketplaces and social commerce. We’re looking for a hands-on Junior Account Manager based in Shanghai to support marketplace operations (Tmall/天猫, JD/京东), Douyin/抖音 & Xiaohongshu/小红书, campaign execution and client reporting. Tasks - Manage day-to-day operations of client storefronts on Chinese marketplaces (Tmall, JD) and social platforms (Douyin, Xiaohongshu). - Optimize product listings (copy, keywords, A+ pages) and monitor pricing, promotions and stock. - Execute and monitor performance campaigns (DSP, P4P, Douyin ads), track KPIs and suggest improvements. - Coordinate logistics, cross-border shipments and local fulfillment partners. - Prepare weekly/monthly performance reports and present insights to clients. - Liaise with creative, customer service and influencer teams to implement local activations. - Assist in onboarding new clients and maintaining client communication. Requirements - 1–3 years experience in e-commerce or marketplace operations (China experience required). - Practical experience with at least one Chinese marketplace (Tmall/JD/Douyin/Xiaohongshu). - Mandarin fluent (spoken & written) and professional English. - Bachelor’s degree or equivalent; strong Excel skills; familiarity with analytics tools (Power BI / Google Analytics / basic SQL a plus). - Knowledge of local payments (WeChat Pay/Alipay) and cross-border logistics. - Based in Shanghai with valid work permit / right to work in China. - Organized, client-facing, able to manage multiple projects under tight deadlines. Benefits - Local employment contract, RMB 10,000 + performance bonus. - Social insurance, paid leave and visa/relocation support where applicable. - Professional development, training on Chinese marketplaces and progression to Account Manager. - International team, hybrid office in Shanghai and scope to work on global brands. Join a small, ambitious team helping global brands succeed in China — if you’re curious, proactive and native Mandarin speaker, you’ll fit right in.