Forward Deployed Engineer

ABOUT THE ROLE Join a team delivering AI and automation solutions directly into customer environments. You will own deployments from workflow discovery through go-live, helping operational teams improve complex processes with production-ready AI agents. WHAT YOU'LL DO - Lead customer deployments from kickoff through launch, managing delivery and customer relationships end to end. - Map customer workflows, identify automation opportunities, and address process issues or deployment blockers. - Translate business logic into agent behaviors, including actions, decision rules, exception paths, and fallbacks. - Configure and deploy agents across enterprise systems such as ERPs, portals, spreadsheets, email, and custom tools. - Write integration code, scripts, and prototypes, then debug and improve agents in production. - Facilitate working sessions with customer stakeholders, guide scope, and connect delivery to measurable business outcomes. - Document reusable deployment patterns and share workflow insights with product and engineering teams. WHAT WE'RE LOOKING FOR - Five to eight years of experience in forward-deployed engineering, applied AI, technical consulting, or a similar hands-on delivery role. - Evidence of shipping AI or agentic systems in production within customer environments, owning work from scoping and build through go-live. - Practical experience with LLMs, agent frameworks, prompt engineering, evaluations, MCP, APIs, and retrieval-augmented generation. - Integration experience using Python, JavaScript or TypeScript, SQL, REST APIs, JSON, and webhooks. - Customer delivery experience beyond presales, demos, or advisory work, with strong communication and business-impact orientation. - Experience in operationally complex sectors such as retail, e-commerce, consumer goods, supply chain, manufacturing, or logistics is useful. - Based in the UK and able to travel frequently to customer sites across the UK and EU, around three days per week during active deployments. COMPENSATION & BENEFITS Salary range: €110,000 to €200,000. Visa sponsorship is not available. Equity and other benefits were not specified. LOCATION Remote within the United Kingdom, with frequent travel to customer sites across the UK and EU.