Forward Deployed Engineer

ABOUT THE ROLE Join a customer-facing engineering team building production-grade AI systems for enterprise IT workflows. You will work directly with customers on complex deployments while contributing reusable capabilities to an AI automation platform. WHAT YOU'LL DO - Architect and build scalable, durable systems for customer pilots, translating complex requirements into production implementations. - Develop and maintain backend services, APIs, and integrations that extend an AI agent platform. - Build secure, reliable integrations with external systems, emphasizing observability and maintainability. - Turn customer needs and edge cases into reusable product capabilities. - Own deployments from initial architecture through launch, scaling, and ongoing optimization. - Partner with customers and internal teams to solve high-impact problems and deliver solutions quickly. - Help establish the practices and direction of a growing deployment engineering function. WHAT WE'RE LOOKING FOR - At least 2 years of software engineering experience, with strong backend engineering fundamentals and experience shipping production systems. - Experience building APIs and integrations with third-party or enterprise systems. - Customer-facing engineering experience in implementations, pilots, solutions engineering, or similar work, or a clear interest in moving into this kind of role. - Strong communication skills with both technical and business stakeholders. - Ability to work independently and adapt in fast-moving, ambiguous environments, ideally including startup or 0-to-1 settings. - Exposure to AI or LLM systems, agent-based architectures, or automation platforms is a plus. - A degree in computer science, engineering, mathematics, or physics, or equivalent technical experience. - Must be authorized to work in the United States without visa sponsorship. COMPENSATION & BENEFITS Base salary range: $200,000 to $325,000 annually. Visa sponsorship is not available. LOCATION On-site in San Francisco, California.