Dental Scheduling Virtual Assistant (Remote) | South Africa

- Employment Type: Full-Time Contractor - Workplace: Remote - Compensation: USD $900 - $1,200 / month - Schedule: Monday-Friday schedule, 8:00 AM–5:00 PM CST. About Us HireHawk connects skilled professionals around the world with U.S. and Canadian companies that value ownership, reliability, and meaningful remote work. For this opportunity, you will support a pediatric dental practice in Texas that wants every family interaction to feel warm, personal, and well cared for. HireHawk offers a fully remote environment, structured onboarding, clear expectations, and an outcomes-first culture. About the Role We are looking for a full-time Dental Scheduling Virtual Assistant who has proven experience scheduling outstanding treatment plans and re-care appointments in a dental practice. This is not a passive administrative role. Your primary goal is to proactively work the practice's outstanding patient lists, connect with families, and turn follow-up opportunities into booked appointments. You will have direct access to the practice's cloud-based dental software and internet phone system and will work closely with the practice owner and two front-office coordinators. Success will be visible in the numbers: quality outreach, completed follow-ups, and patients successfully added to the schedule. Responsibilities - Own the daily outreach process for outstanding treatment plans and overdue re-care patients from report to booked appointment. - Pull and work outstanding treatment and re-care reports from the practice management system every working day. - Complete an initial target of 40-60 quality outbound call attempts per day while maintaining a warm, patient-focused experience. - Follow up consistently with patients who do not book on the first attempt instead of allowing opportunities to fall through the cracks. - Schedule outstanding treatment and re-care appointments accurately based on practice availability and patient needs. - Use the practice's internet-based phone system so outbound calls appear to come directly from the dental office. - Maintain a clear daily activity report covering patients contacted, re-care appointments scheduled, and outstanding treatment plans scheduled. - Keep outreach lists organized and make it easy for the practice owner to see progress and results. - Participate in regular update meetings with the practice owner and two front-office coordinators. - Represent the pediatric practice with the same friendly, professional, and family-focused communication patients would receive from the in-office team. Requirements Must-Have: - Proven dental-office experience scheduling outstanding treatment plans and re-care or recall appointments from practice management reports. - A demonstrated track record of turning outbound patient follow-up into booked appointments. - Confidence completing 40-60 quality outbound call attempts per day and following patients consistently until there is a clear outcome. - Ability to work full-time Monday through Friday, 8:00 AM-5:00 PM Central Time, and start as soon as possible. - Comfort learning and working independently in cloud-based dental practice management software and internet phone systems. - Reliable home-office setup with backup internet and power, plus willingness to participate in HireHawk's standard activity monitoring during working hours. Nice to Have: - Experience using Curve Dental Software - Experience with another dental practice management platform if you have not used Curve Dental.