Senior Technical Program Manager, Engineering Programs

The role You'll own the health of how Product Development works at Cosmo. That means designing our operating rhythm, running cross-layer programs from hardware through software, leading the change it takes for new practices to stick, and giving leadership a clear, trusted read on delivery and release health. You'll partner closely with a Release Manager, who runs the release system day to day. This job is fully remote work on a weekly basis. There are 1-2 day in-person meet-ups with the team approximately every 2 months. We want someone located in the Toronto area, but is willing to work remotely. What you'll do - Own engineering program health across hardware, firmware, app and cloud, and report out on delivery and release health to leadership. - Build and own the timelines for software and firmware deliverables on new product introductions (NPI), mapping them to hardware milestones and manufacturing builds so nothing gates a launch. - Design, document and roll out our agile operating rhythm: sprint planning, standups, reviews, retros and backlog refinement, with clear definitions of ready and done. - Lead change management for every new practice. Build the plan, bring teams along, train them, measure adoption and follow through until it sticks. - Run weekly delivery checkpoints, quarterly planning and capacity planning in Jellyfish. - Own Jira project and board structure, JPD and our tooling integrations. - Own the cross-functional launch plan for new devices and major features. - Coordinate with our offshore engineering teams across time zones. - Catch the misses. Track risks, issues and dependencies across programs, escalate early, and drive them to resolution. What success looks like - In 30 days, you've mapped how work really moves today and agreed the operating model gaps with leadership. - By 90 days, a documented sprint playbook is live with at least two teams, and leadership gets a regular delivery and release health report. - By six months, teams follow a shared operating rhythm, NPI timelines are tracked against hardware gates, and adoption of new practices is measured. Requirements What you bring - 6+ years in technical program management or delivery management, ideally at a small or fast-moving product company. Wearables or connected devices strongly preferred. - Experience running programs that span hardware, firmware and software, where milestones have to line up. - Strong working knowledge of SDLC workflows in Jira and Git. You don't need to write code, but engineers trust your read on technical risk. - Deep experience running Scrum/Kanban or similar practices across multiple teams, and coaching teams through them. - A track record of leading change: you've rolled out a new process, measured whether people adopted it, and adjusted when they didn't. - Experience building delivery and program health metrics that leadership actually uses. - Experience working with distributed or offshore engineering teams. Nice to have - Experience with hardware lifecycle gates (EVT, DVT, PVT) and contract manufacturer builds. - Experience administering Jira, JPD or Jellyfish. Benefits What We Offer - Competitive salary and benefits including 100% employer paid supplemental medical policy - Remote working environment - An opportunity to make a significant impact in a fast-growing company - Generous PTO - Collaborative, creative, and supportive work environment