Logistics Coordinator, Practice Operations, Clinical Research

Responsibilities Shipping and Courier Coordination - Coordinate domestic shipments through FedEx, including scheduling pickups, generating labels, tracking deliveries, and resolving delays or shipping exceptions. - Prepare and ship dry ice and temperature-sensitive materials in accordance with study requirements. - Coordinate the end-to-end shipment of medical equipment—including ultrasound machines, interrogators, accessories, PCA strips, and supplies—among heroes across the U.S. - Coordinate equipment returns, replacements, backup deployments, and rush shipments to meet operational needs. - Ensure high-value medical equipment is properly packaged, labeled, and protected for safe transit. Equipment and Supply Management - Prepare and organize equipment for new study onboarding, verifying serial numbers, equipment status, and condition before shipment. - Monitor equipment inventory and help ensure each hero has a functional, ready-to-use unit. - Inspect returned equipment, document damage, and coordinate repairs or replacements. - Maintain inventory of commonly used supplies and place orders to prevent operational delays. Operational Coordination and Systems - Communicate with heroes, schedulers, support teams, and vendors about equipment needs, shipment status, and estimated delivery times. - Keep shipment and asset information current in internal systems, including SAP/ERP, Monday.com, and asset-tracking tools. Documentation and Compliance - Maintain accurate shipping records and supporting documentation to support audit readiness. - Follow applicable internal SOPs, GCP guidelines, and study-specific instructions for equipment handling, storage, shipping, and turnaround. Qualifications - Experience in logistics, shipping, warehouse, or clinical research operations. - Experience handling medical devices or working in supply chain operations. - Strong attention to detail and accuracy, especially when tracking high-value medical equipment and maintaining records. - Strong communication, organization, and multitasking skills. - Ability to work independently and collaboratively with a remote team. - Proficiency with Microsoft Office and ability to learn new systems quickly. - Ability to lift and move boxes weighing up to 30 pounds. Preferred Qualifications - Familiarity with FedEx shipping processes, including shipment exceptions. - Familiarity with Monday.com and ERP systems. Schedule - Monday - Friday, 9am - 5 pm EST - On-Site at the Marlborough, MA office