Discord Community Manager

DISCORD COMMUNITY MANAGER Location: Remote (Global) Capacity: Full-time Experience: Ideally 2–3 years of relevant community management experience ABOUT OPENART OpenArt is one of the fastest-growing AI creative platforms, helping millions of users create images, videos, and creative content with AI. We are building a global creator community around AI storytelling, workflows, and creative experimentation. We’re looking for an experienced Discord Community Manager to own and grow our Discord community. You’ll combine community building, creator education, engagement strategy, and day-to-day operations to help users learn, connect, and get excited about what they can create with OpenArt. This role is ideal for someone who has already managed a Discord server and is ready to take independent ownership of community strategy and execution. You’ll build community rhythm, lead moderators, improve systems, and help maintain a welcoming creative environment. WHAT YOU’LL DO OWN AND GROW OUR DISCORD COMMUNITY - Manage and eventually own OpenArt's public-facing Discord community. Oversee daily moderation, assist creators, manage culture & vibes, and help build a calendar of activities, events, and engagement points. - Run creative challenges, share creative prompts, curate showcases, and other activities that give members reasons to participate and return. - Iterate & improve processes so members can find answers, learn new tools, and get involved quickly. - Partner with the growth team to help execute OpenArt's overall cross-platform community strategy. HELP USERS LEARN AND SUCCEED - Answer questions, share useful workflows, and make new AI capabilities approachable for users at different skill levels. - Encourage members to share their work, exchange feedback, and help one another. - Identify recurring questions and turn them into clear guides, FAQs, tutorials, and self-service resources. - Gather and prioritize bugs, product feedback, and user pain points, sharing actionable insights with the product and growth teams. COMMUNITY OPERATIONS - Coordinate moderator teams, maintain clear standards, and maintain consistent coverage and escalation processes. - Keep discussions welcoming, constructive, and useful as the community grows. - Help Manage Discord channels, roles, permissions, moderation bots, and other community tools. - Help build & maintain automations to improve community operations, reporting, and repetitive workflows. - Track community health WHAT WE’RE LOOKING FOR PROVEN DISCORD MANAGEMENT EXPERIENCE You have demonstrated experience managing a high-volume Discord server, ideally in generative AI, creative technology, or gaming. Experience building other highly active online communities is also relevant. You understand the operational demands of a busy server and can point to initiatives you’ve owned and results you’ve achieved. Ideally, you bring 2–3 years of relevant experience, with the judgment and confidence to manage day-to-day operations and drive improvements independently. A PASSION FOR HELPING OTHERS LEARN You enjoy helping people understand new technologies and get excited about their possibilities. You can explain unfamiliar tools clearly, support beginners patiently, and keep experienced creators engaged. STRONG COMMUNITY INSTINCTS AND COMMUNICATION You understand internet culture, creator communities, and what motivates people to contribute. You communicate clearly and naturally, handle sensitive conversations thoughtfully, and maintain a consistent community voice. OWNERSHIP AND OPERATIONAL DISCIPLINE You proactively identify opportunities, launch initiatives, and follow through. You can coordinate across internal & external teams across multiple time-zones & global cultures. PRACTICAL TOOLS AND DISCORD KNOWLEDGE - Familiarity with Discord’s admin consoles, moderation ops, bots, roles, permissions, and server security. - Familiarity with growth strategies that increase community visibility, engagement, and acquisition through Reddit and user-generated content. - Experience using AI tools for community operations, analytics, or workflow automation. PASSION FOR AI CREATIVE WORKFLOWS You’re excited about AI video, image, and audio generation, creative experimentation, and love helping creators explore new ways to tell stories. NICE TO HAVE - Prior experience with OpenArt or similar AI video and image generation tools and workflows. - Strong on-camera presence and interest in hosting virtual events, workshops, AMAs, or creator sessions. - Strong writen & spoken English; Spanish, Mandarin, or Portuguese language skills are a plus. - An AI art or creative portfolio, including AI-generated image or video projects. SUCCESS IN THIS ROLE LOOKS LIKE - More members actively participating and returning to OpenArt’s Discord channels. - New users finding help quickly and becoming confident contributors. - Close collaboration with OpenArt's community members and internal teams to adapt to evolving community trends & needs. - Effective moderation and smooth community operations. WHY JOIN US - Work at the forefront of AI creativity - Access to the latest generative models & tokens to create & explore - Help shape one of the largest AI creator communities - High ownership and autonomy - Fast-moving team with massive growth potential - Opportunity to directly influence product, culture, and community