Administration and Customer Service

Administration and Customer Service Virtual Assistant – Remote Location: Anywhere Globally Schedule: Part-Time EST, with the opportunity to transition to Full-Time Required Software: GoHighLevel (GHL) CRM Job Overview We are looking for a reliable and tech-savvy Virtual Assistant to assist with daily administrative tasks and customer service operations. Responsibilities include checking emails, monitoring AI agents, responding to customer chats, reviewing CRM conversations, managing follow-ups, and reporting any issues. Key Responsibilities - Monitor and manage incoming emails. - Check AI agents to ensure they are functioning properly. - Respond to customer chats professionally and promptly. - Review conversations and customer interactions in GHL CRM. - Track follow-ups and identify missed or unanswered messages. - Report issues and provide general administrative support. Requirements - Experience in administration, customer service, or virtual assistance preferred. - Familiarity with GoHighLevel (GHL) CRM is an advantage. - Good written English and communication skills. - Strong attention to detail and organizational abilities. - Tech-savvy, proactive, and able to work independently. - Reliable computer and internet connection. Ideal Candidate: Someone dependable, detail-oriented, and comfortable working with CRM systems, AI tools, and customer communications. Growth Opportunity: Start part-time and potentially transition to full-time as the business grows. Originally posted on Himalayas