Strategy & Operations Associate

ABOUT THE ROLE Join a growing AI-powered insurance claims operations team to help build the systems and processes needed to handle claims at scale. Working directly with the CEO, you will take on strategic initiatives and help shape a core business area, with an opportunity to grow into leadership. WHAT YOU'LL DO - Own special projects and strategic initiatives in close partnership with the CEO. - Build and formalize claims operations, including process design, workflows, and hiring as the business scales. - Design scalable, data-driven processes that improve product and operational workflows. - Lead cross-functional problem solving with product, engineering, and business teams. - Bring structure and clarity to varied, high-impact initiatives in a fast-moving environment. WHAT WE'RE LOOKING FOR - Two to five years of relevant experience in strategy and operations, management consulting, investment banking, private equity, or a high-growth startup. - Experience in entrepreneurial or startup settings, including work that called for independent problem solving and adapting to ambiguity. - A structured, data-driven approach, strong attention to detail, and the ability to manage rapid context-switching. - Strong cross-functional communication skills and the ability to build trust with customers, colleagues, and partners. - Interest or experience in insurance, claims operations, or AI-enabled business processes is relevant. COMPENSATION & BENEFITS Base salary is $100,000 to $150,000 annually. Visa sponsorship is available. LOCATION On-site in San Francisco, California, United States.