Dutch Speaking - Customer Service for iGaming in Malta - Relocation Included

Next Job Abroad is thrilled to offer an exciting opportunity for a Dutch Speaking Customer Service Representative in the dynamic and ever-growing iGaming sector located in scenic Malta. If you are enthusiastic about delivering exceptional customer experiences and want to be part of a vibrant team, this role is tailored for you! You will assist our Dutch-speaking players with their inquiries and ensure they enjoy a seamless and enjoyable gaming experience. With a fully included relocation package, this position allows you to embark on a career adventure while discovering the beautiful culture and lifestyle that Malta has to offer. Responsibilities - Deliver high-quality customer support to Dutch-speaking clients through live chat, email, and telephone. - Address and resolve customer inquiries related to gaming accounts, promotions, and technical issues effectively. - Ensure customer satisfaction by providing timely and accurate responses. - Document all customer interactions accurately to help improve overall service quality. - Collaborate with team members and other departments to enhance the gaming experience. - Maintain up-to-date knowledge of our gaming products and industry trends. Requirements - Fluency in Dutch and proficiency in English; additional languages are an asset. - Previous experience in customer service, especially within the iGaming industry, is preferred. - Excellent verbal and written communication skills. - Ability to thrive in a fast-paced and dynamic work environment. - Strong problem-solving abilities with a focus on customer satisfaction. - Familiarity with customer service software and platforms is beneficial. - Willingness to relocate to Malta and embrace a new lifestyle and culture. Benefits - Career growth opportunities in a renowned iGaming company. - International & diverse work environment. - Competitive performance bonuses. - Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes. - Yearly salary €26.000 excluding bonuses. - Health care benefits and numerous other discounts. - Fully paid training by certified instructors. - State of the art premises, providing a great working environment with relaxing break areas. - Special events as well as community & social responsibility initiatives. - Work for a Great Place to Work-Certified Company. - Relocation package (reviewed case by case) - This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!