German Speaking - Customer Support in Greece - Fully Paid Relocation

Next Job Abroad is excited to present an exceptional opportunity for a German Speaking Customer Support Agent to join our enthusiastic team in the beautiful surroundings of Greece. This role is perfect for individuals looking to utilize their language skills in a rewarding customer support position while experiencing the rich culture and stunning landscapes of Greece, with fully paid relocation support to facilitate your move. As a Customer Support Agent, you will play a crucial role in providing outstanding service to our German-speaking customers, addressing their inquiries and ensuring they have a smooth and enjoyable experience with our iGaming platform. Key Responsibilities - Provide exceptional customer service through live chat, email, and phone to our German-speaking clientele. - Address customer inquiries, resolve issues, and manage complaints with professionalism and care. - Assist customers in navigating our platform to enhance their gaming experience. - Work closely with team members to meet service level agreements and maintain high quality standards. - Accurately document customer interactions and feedback in our support system. - Engage in continuous training sessions to expand your knowledge of our products and services. Requirements - Fluent in German and proficient in English; knowledge of additional languages is a plus. - Previous experience in customer support or a related field is preferred. - Strong communication skills with a commitment to delivering excellent customer service. - Ability to thrive in a fast-paced environment while effectively managing multiple inquiries. - Familiarity with customer support software and CRM systems is advantageous. - Willingness to relocate to Greece and embrace a new lifestyle. - Interest in gaming and knowledge of the iGaming industry will be considered a significant advantage. Benefits - Career growth opportunities in a renowned company. - International & diverse work environment. - Competitive performance bonuses. - Enjoy a lower cost of living in Greece, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes. - Fully remote (within Greece) working setup. - Yearly salary around €23.000. - Health care benefits and numerous other discounts. - Fully paid training by certified instructors. - State of the art premises, providing a great working environment with relaxing break areas. - Special events as well as community & social responsibility initiatives. - Work for a Great Place to Work-Certified Company. - Relocation package: 4 week of all inclusive hotel stay, flight booked and paid by the company. - This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!