Nordic Speaking - Customer Service iGaming in Malta - Relocation Included

Next Job Abroad is thrilled to announce an exciting opportunity for a Nordic Speaking Customer Service Representative within the vibrant iGaming industry located in sunny Malta. In this role, you will be the primary point of contact for our Nordic-speaking players, providing them with exceptional support and ensuring their gaming experience is enjoyable and seamless. If you are passionate about customer service and eager to work in a dynamic environment, this position is perfect for you. With a full relocation package included, your adventure in Malta awaits! Responsibilities - Deliver high-quality customer service to Nordic-speaking clients via chat, email, and phone. - Address customer inquiries and issues related to gaming accounts, promotions, and technical problems. - Resolve issues promptly to maintain customer satisfaction and loyalty. - Accurately document customer interactions in our CRM system. - Collaborate with team members and other departments to enhance the customer experience. - Keep up-to-date with gaming products and industry developments. Requirements - Fluency in a Nordic language (Swedish, Danish, Finnish, or Norwegian) and proficiency in English; additional languages are a plus. - Previous experience in customer service, particularly in the iGaming sector, is preferred. - Excellent communication skills, both verbal and written. - Able to work effectively in a fast-paced and dynamic environment. - Strong problem-solving abilities with a focus on customer satisfaction. - Familiarity with customer support tools and CRM systems is an advantage. - Willingness to relocate to Malta and adapt to a new cultural experience. Benefits - Career growth opportunities in a renowned iGaming company. - International & diverse work environment. - Competitive performance bonuses. - Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes. - Hybrid working setup. - Yearly salary €26.000 excluding bonuses. - Health care benefits and numerous other discounts. - Fully paid training by certified instructors. - State of the art premises, providing a great working environment with relaxing break areas. - Special events as well as community & social responsibility initiatives. - Work for a Great Place to Work-Certified Company. - Relocation package (reviewed case by case) - This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!