Assistant Manager - PHRN (Hybrid) | MOA Pasay

Hybrid setup: 3x Onsite Location: MOA Pasay Schedule: Shifting schedule / Night shift (no fixed weekends off) Requirements: - College Graduate - At least have 2 years Team Lead background experience - A valid PHRN License Job Responsibilities: - Utilization Management - Oversee and manage day-to-day operations to ensure all metrics are met, revenues are maximized, and team performance is monitored as per agreed KPIs - Communicate productivity expectations, balance workload (e.g., daily team meetings to discuss new updates), monitor efficiency, and initiate control measures to minimize workload variances over time - Monitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements - Provide coaching and feedback to team members to enable performance improvement