Butler

- Greet all arriving guests and offer a detailed orientation of their rooms and its facilities. - Co-ordinate with room service, all food and beverage items served in rooms and subsequent removal of used items. - Co-ordinate the servicing of guest room and assist Housekeeping in the cleaning and servicing of all rooms to required standard, check that rooms are serviced to standard. - Maintain the guest’s personal items, clothing and wardrobes in a clean, neat fashion throughout their stay. - Collect, process, check, deliver all guests valet requirements, perform simple pressing of guest clothing as necessary. - Unpack and pack guest’s luggage as required by guests request. - Ensure Butler’s pantry in a clean orderly manner at all times. - Maintain stock and charge in suite bars. - Assist guest with room and local information; make bookings and reservations as required by guest. - Assist as required in the following areas, restaurant, reception, luggage services, back of house cleaning and maintenance.