Brand Key Account Manager

As CREA's Key Account Manager, you're the pivotal link between our brands and internal teams, overseeing a seamless e-commerce journey. You'll collaborate with various departments to boost customer experience and drive brand growth. The ideal candidate is more than just a quick learner and a problem solver. You need the ability to work cross-functionally, balancing financial acumen with interpersonal skills, all while prioritizing the brand's objectives. Responsibilities: Growing your brand portfolio through joint business planning by: - Preparing joint business plan and driving weekly/monthly/quarterly reviews of performance against targets - Advising your brands on go to market strategy for new product ranges - Planning promotional campaigns and coordinating execution with Onsite Manager - Planning brand marketing engagement including onsite brand visibility, online marketing strategy and co-marketing efforts on social media and offline Managing daily engagement with your large brand accounts by: - Managing price competitiveness, assortment, and stock availability - Working with cross-functional teams to resolve any issues impacting brand performance on all platforms (operations, fulfilment services, marketing, finance etc.) - Conducting regular analysis on sales, traffic, conversion, and customer funnel. Driving and sharing insight to guide promotional and marketing input - Day to day operations on executing graphic briefs, store set ups, cutting & uploading banners, and campaign submissions to platform - Discussions and execution with platform on campaigns and well as visibility management and submissions Requirements: - Industry Expertise: 1-2 years of professional experience in ecommerce enablers, internet startups, or renowned international brands. - Familiarity with platforms such as Lazada, Shopee, or TikTok. - Bachelor’s degree in economics, Engineering, Business Administration, or related fields is required. - Proficiency in Excel and PowerPoint is a must, along with the ability to swiftly use our software and tools. - Exceptional client-facing aptitude paired with strong communication skills in both English (fluent) and Thai. - Ability to thrive in both individual and collaborative settings, with a willingness to take hands-on action. - Negotiation and brand management skills, underpinned by a commitment to achieving growth for brand partners. - Demonstrable capabilities in leading projects, devising account plans, and providing mentorship to team specialists. Why Join Us: - Join a fast-growing company at the forefront of e-commerce and live commerce in Southeast Asia - Work with top international and regional brands across fashion, beauty, lifestyle, and more - Lead a high-performing team and play a key role in shaping our commercial future - Dynamic, multicultural, and collaborative work environment with strong opportunities for career development - What We Offer: - Career development opportunities within a leading eCommerce company. - Benefits packages include Health, Life, Dental insurance - Hybrid working environment (One day a week Work-from-Home) - 16 days of Annual Leave and 3 days of Business Leave to ensure time for rest and personal commitments. Office Location: - APAC Tower - BTS Ekkamai