Field Service Engineer (Utility BESS)

Responsibilities Health, Safety & Compliance: - Always work in accordance with UK health and safety legislation, company procedures, and site-specific requirements. - Perform risk assessments and method statements (RAMS) before commencing work. - Ensure compliance with electrical safety standards, and lockout/tagout (LOTO) procedures. - Promote a strong safety culture and report hazards, incidents, and near misses Preventative Maintenance: - Conduct planned preventative maintenance (PPM) on BESS installations. - Inspect battery enclosures, PCS (Power Conversion Systems), transformers, switchgear, HVAC systems, fire suppression systems, and monitoring equipment. - Complete maintenance documentation accurately and on time. - Ensure service activities meet contractual requirements and OEM standards. Fault Finding & Repairs - Diagnose and resolve electrical, mechanical, communication, and control system faults. - Perform root cause analysis and implement corrective actions. - Replace defective components including: Battery modules; Inverters/PCS units; Communication devices; UPS systems; Fire Alarm systems; Gas alarm systems; Temperature management systems - Coordinate with technical support and engineering teams for complex issues. Commissioning & Testing: - Support site commissioning activities for new energy storage projects. - Conduct functional testing, electrical verification, and system performance assessments. - Assist with system energisation and grid compliance testing. - Produce commissioning reports and handover documentation. Remote Monitoring & Support - Utilise SCADA and remote monitoring platforms to investigate alarms and performance issues. - Support customer requests and technical queries. - Escalate critical issues appropriately to engineering and management teams Documentation & Reporting - Complete service reports using company service management systems. - Maintain accurate records of work completed, parts used, and recommendations. - Update technical documentation and service databases. Customer Engagement - Act as the primary technical representative on site. - Build strong relationships with customers, contractors, and suppliers. - Deliver high levels of customer service and professionalism. Requirements Essential: - NVQ Level 3, City & Guilds, HNC/HND, or equivalent qualification in Electrical Engineering. - Experience working on: Battery Energy Storage Systems (BESS); Renewables; Low-voltage (LV) electrical systems; Industrial power systems - Strong electrical fault-finding skills. - Experience interpreting electrical drawings and schematics. - Full UK Driving Licence. - Ability to work independently in a field-based environment. - Right to work in the United Kingdom. Desirable: - Previous experience with utility-scale battery storage systems. - Authorised Person (AP) or Senior Authorised Person (SAP) experience. - Experience with: SCADA systems; PLC controls; Power electronics; Inverters and converters - G99/Grid Code knowledge. - Renewable energy industry experience Technical Competencies: - Electrical installation and maintenance - High-voltage switching awareness - Power conversion systems - Battery technologies (Lithium-Ion preferred) - Protection systems - Network communications - SCADA monitoring systems - Root cause analysis - Technical reporting - Reading and interpreting electrical schematics Personal Attributes: - Strong commitment to safety. - Excellent problem-solving abilities. - Customer-focused mindset. - Self-motivated and organised. - Strong communication skills. - Flexible and willing to travel. Working Environment: - Field-based role covering South East England. - Frequent travel to customer sites. - Overnight stays. - Outdoor work in all weather conditions. - Remote diagnosis of faults and issues We offer you - A dynamic environment with high responsibilities and an independent working style - The opportunity for professional development and growth in one of the most fast-growing industries. - An environment of open communication where all ideas and opinions are valued - Collaboration with an international and diverse team from all over Europe - Possibility for remote work - Qualified training and support with our buddy system - A detailed introduction to our product portfolio - Competitive salary and a great bonus structure - Attractive additional benefits that vary depending on the country