Founding Sales Development Representative

Location: New York City, in person 5 days a week Experience: 9 to 15 months of BDR experience, ideally selling into SMBs Compensation: Competitive base plus commission ABOUT FRONTDESK Frontdesk builds AI workers for customer-facing businesses. We help SMBs and mid-market companies answer calls, qualify leads, follow up with customers, manage tickets, and automate customer operations across voice, SMS, chat, email, and CRM. We are growing quickly and looking for a hungry Cold BDR who can help us build a repeatable outbound engine. THE ROLE You will be responsible for identifying, researching, and booking meetings with qualified prospects. This is a high-volume outbound role for someone who already has some BDR experience and wants to level up quickly in a fast-moving startup. You should be comfortable cold emailing, calling, testing messaging, handling rejection, and working closely with sales leadership to figure out what works. WHAT YOU’LL DO - Prospect into SMB and lower mid-market accounts across target verticals - Build lead lists using tools like Apollo, LinkedIn, and company websites - Write and send personalized cold emails - Make daily cold calls to decision-makers - Book qualified meetings for Account Executives or founders - Track activity, responses, and learnings in the CRM - Test messaging across different industries and buyer personas - Learn the product deeply enough to explain the value clearly - Give feedback on what prospects are saying in the market WHAT WE’RE LOOKING FOR - 9+ months of BDR, SDR, or outbound sales experience - Experience selling to SMBs is strongly preferred - Strong written communication skills - Comfortable making cold calls every day - High ownership, high energy, and strong follow-through - Competitive and resilient, without needing a lot of hand-holding - Curious about AI, startups, and sales - Organized enough to manage a high-volume outbound process - Excited to work in person with a fast-growing team NICE TO HAVE - Experience selling SaaS, AI, telecom, CRM, customer support, or SMB software - Experience using Apollo, HubSpot, Salesforce, Instantly, Smartlead, Clay, or similar tools - Prior success booking meetings through cold email and cold calling - Experience prospecting into industries like property management, healthcare-adjacent businesses, home services, retail, or local services WHAT SUCCESS LOOKS LIKE In your first 30 days, you will learn the product, understand our target customers, shadow sales calls, and start booking meetings. By 60 days, you will be running your own outbound sequences, calling prospects daily, and consistently generating qualified meetings. By 90 days, you will be one of the core drivers of our outbound pipeline and helping us identify which verticals, messages, and campaigns are working best. WHY JOIN - In person in NYC (5 days a week) office required - Join an early-stage startup growing quickly - Work directly with founders and senior sales leaders - Sell a product that is easy for SMBs to understand and care about - Learn how to build outbound from the ground up - Strong path to Account Executive for top performers - Excited to work in person with a fast-growing team