Про вакансію
Your Opportunity
You will be an important member of Implementation team within Terarecon and requires working with team members towards a successful implementation project.
How You'll Make an Impact
- Installation and configuration of Terarecon products on customer network remotely or onsite.
- Perform installation for customer systems on Terarecon’s cloud infrastructrure
- Perform Data migration as required in line with the requirements of the customer.
- Testing and verification of installation
- Ensure continuous oversight of cloud services, proactively addressing resource utilization, capacity, and downtime to maintain business continuity and minimize operational impact.
- Maintenance and upgrade of customer’s tenant on Terarecon’s Cloud.
- Work with third party vendors (EMR, PACS, VNA) on integrating with our medical imaging viewer utilizing the principles of DICOM, HL7
- Conduct Technical training for customer’s IT staff
- Occasional travel for installation and service visits to assigned territories and possibly abroad.
- Provide technical expertise on Terarecon’s Cloud offering regarding Authentication, Storage, System specs, etc
- Assist with post-installation support as and when required.
- Complete documentation of installation activities in the CRM.
- Managing customer service department projects/duties as required by management
What You'll Bring
- Bachelor’s Degree or IT Certification in a technical field or equivalent
- Good analytical and written communications skills
- Enterprise server, workstation, networking, storage installation, and trouble-shooting skills
- Knowledge of any, or all, of the following is a plus but not required: DICOM, PACS, HL7 and EMR,
- Servers, Firewall configuration, Network performance testing, Enterprise computing
- Excellent knowledge of Microsoft OS products (i.e. Server 2016, 2019 and 2022 and Windows 10, 11)
- Knowledge about SQL servers, IIS, and VMWare.
- Knowledge about Cloud services offered by AWS, Google Cloud and Microsoft Azure.