Assistant Manager (Chiller, HVAC, Troubleshooting)

A. PRIMARY Purpose (Why does this job exists) To meet the AMC & Service operations requirements in HVAC Field experience. B. primary DUTIES: 1. To Render service support for HVAC AMC and Warranty customers and satisfying their needs 2. Mandatory required Hands on experience fields service on HVAC chillers electrical and mechanical 3. Maintaining RT/TAT, PM adherence & FTR to achieve cost reduction 4. Attaining Appreciation letters towards customer satisfaction 5. Breakdown calls, compressor overhauling / hi-skill jobs for Hyderabad 6. Implementing Predictive analysis and new service 7. Timely LNM execution for revenue generation 8. Monitor and groom team working through associates/third party 9. Has to be a self-motivated person and should take initiatives 10. Achieving customer satisfaction by improving RT/TAT& PM adherence 11. Maintaining relationships with key influencers / decision-makers with customer organizations to generate revenues through PSA/L&M 12. Constant up gradation of new technologies to chiller system knowledge like screw and centrifugal chillers 13. Managing team of engineers & Technicians working under and supporting on technical aspects to resolve the customer quarry / issues at sites C. Education, Technical Skills, knowledge and experience 1. B.E. / B.Tech. / Diploma (Engineering) 2. 8+ Min experience in HVAC&R industry with service profile 3. Knowledge & Hands on experience in Screw, Centrifugal chillers 4. Knowledge of Electrical 5. Good communication and Presentation Skills 6. Knowledge of MS-Office 7. Skill to manage the team of Engineers /Technicians