Commerce Excellence Executive

Who we are Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growthfocused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities. We are growing rapidly and as the exclusive partner of Flywheel in SEA, we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end. The team you will be part of The Brand Management Team is the trusted partner for leading brands across Southeast Asia in strategic planning and driving sustainable online business growth. By analyzing performance, identifying opportunities, and aligning with our clients' commercial objectives, the team develops and executes data-backed strategies that maximize conversion and revenue. With a strong grasp of category dynamics and platform trends, and driving collaboration and coordination across other functions internally, Brand Management plays a key role in shaping long-term brand success in the digital commerce space. The part you will play The Commerce Excellence Executive plays a key supporting role in driving operational efficiency and commercial initiatives across Intrepid. This role focuses on ensuring effective tracker governance, data accuracy, project coordination, and process compliance, while supporting Business Development (BD) and new brand onboarding activities. Working closely with the Commerce Excellence Manager, you will help streamline workflows, maintain reporting standards, and ensure the timely execution of key commercial projects. As a Commerce Excellence Executive you will take charge of ● Maintain and govern all of the trackers, ensuring data accuracy, completeness, timely updates, and compliance across commercial teams. ● Monitor reporting submissions, identify data discrepancies, and proactively follow up with relevant stakeholders on outstanding updates and actions. ● Support the preparation and maintenance of commercial reporting dashboards, performance trackers, and standardized reporting templates. ● Extract and consolidate market research and performance data from platforms such as Kalodata, TikTok Seller Center, Shopee Seller Center, and other relevant sources. ● Support BD initiatives by preparing and updating pitch decks, presentation materials, and supporting data based on inputs provided by the Manager. ● Coordinate commercial projects by tracking progress, managing timelines, following up on pending deliverables, and escalating potential delays. ● Support new brand onboarding by coordinating internal stakeholders, monitoring onboarding checklists, and ensuring required documentation and deliverables are completed on time. ● Prepare meeting minutes, document key decisions and action items, and ensure timely follow-ups with relevant stakeholders. ● Support the implementation and adoption of new tools, trackers, reporting frameworks, and Standard Operating Procedures (SOPs) across commercial teams. ● Identify recurring operational inefficiencies and reporting gaps, and provide recommendations to improve workflows and overall team productivity. What we are looking for - the ideal profile ● Fluent in English ● Experience with business fundamentals ● 3–6 years of working experience, preferably in e-commerce, commercial operations, business support, or project coordination. ● Proficient in Microsoft Excel, Google Sheets, and PowerPoint, with the ability to manage data and prepare professional presentations. ● Strong organizational skills, attention to detail, and the ability to manage multiple tasks and deadlines simultaneously. ● Good project coordination and stakeholder management skills, with a proactive approach to following up on deliverables. ● Analytical mindset with the ability to identify data discrepancies, reporting gaps, and opportunities for process improvement. ● A proactive, resourceful, and can-do attitude, with the ability to work independently in a fast-paced environment. ● Familiarity with e-commerce platforms such as TikTok Shop, Shopee, and Lazada would be an added advantage.An entrepreneurial and can-do spirit, comfortable with being able to work independently In return, you will be getting ● We work with the most ambitious leading brands in ecommerce across South East Asia and the brand management team is the key interface between brands and our different in-house teams. In this role, you will have the most holistic overview of all facets of driving a successful e-commerce business ● From Junior KAM to KAM to Senior KAM to Cluster Manager and beyond, this team offers a lot of opportunities for career progression and personal development, with increasing commercial and team management responsibilities ● Advanced systems and tools support you in running the stores of our clients, so you can focus your time on analyses, planning and initiatives that have the highest impact ● Brand Management is a very diverse discipline, from honing your analytical and commercial skills to communication, stakeholder management and negotiation, you will get to do it all and learn from a collaborative and supportive team of experts We also offer Best of Both Worlds We are a scale up: the sophistication of a small multinational, with the agility of a start-up. This means you get to work on cutting-edge projects, and besides your 'standard' job description, we love to see you show entrepreneurial initiative and want to see your take on how you can take your role and our company to the next level. Good ideas get implemented. You are the master of your own destiny. Culture that Brings Out the Best At Intrepid, culture is not just a buzzword, it is what we practice at work every day. We believe in collaboration over competition, transparency over politics, and willingness to learn over ego. You will be part of a team where people genuinely support one another, celebrate wins together, and face challenges head-on as one. We put our all into the work but we balance it with fun, whether that is through team lunches, after-work hangouts, events or shared laughter in the office. This is a place where you can thrive professionally while having a great time. Grow Without Limits Learning at Intrepid is constant and dynamic. You will have access to formal training through face-to-face sessions, coaching and our very own Intrepid Academy. On top of that, real-world experience such as leading clients, working with advanced tech, and mastering best-in-class processes will accelerate your growth every step of the way. Surrounded by a talented team that raises the bar daily, in a rapidly growing and ever-expanding business, the opportunities for your development are endless Rewarding You Right We believe great work deserves great rewards at Intrepid. That’s why we offer competitive compensation and generous benefits, including comprehensive insurance and ample leave, to support you both in and out of the workplace. We want you to feel valued, cared for, and empowered to bring your best self to work every day. Note: We will not be accepting any unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained, and in the event of dispute, Intrepid will not be liable for any material compensation to third parties