Charge Nurse

At Fresenius Medical Care, Dialysis Nurses are the heartbeat of our patient care. In our dialysis centers, you’ll deliver life-sustaining treatments, build trusted relationships with patients and families, and work with cutting edge medical technology. You’ll bring clinical expertise and compassionate care together, helping patients live fuller, healthier lives. Join us as a Charge Nurse in our Cubao Dialysis Center to do the best work of your career and make a profound social impact. Our nurses take pride in their precision, empathy, and teamwork. They don’t just perform treatments, they create a safe, supportive environment where every patient feels seen and cared for. What you’ll achieve As a Charge Nurse, you'll provide leadership support to Unit Head by overseeing the day-to-day clinic operations on patient management and cost center profitability with the goal of delivering the high standards of customer service, quality patient care and abiding by company policies, rules, regulations and ethics. You will: LEADERSHIP: 1. Supports the Unit Head in driving the FME culture through values and customer service standards. 2. Champions company policies, rules and, regulations on dialysis clinic operations. 3. Leads the team consisting of Senior Nurse, Experienced Staff Nurse, Staff Nurse and Technicians 4. Assists the Unit Head in investigating and implementing disciplinary measures if there is a deviation on SOPs and work instructions PATIENT CARE: 1. Supports the Unit Head in ensuring 100% adherence of all colleagues to Dialysis Patient Care Work Instructions. - Supervises direct patient care, perform patient assessments, develop and administer dialysis plans, analyze patient data, administer medications, fluid therapy/blood products, and other treatments per physician orders. - Help patients improve their quality of life by delivering outstanding clinical outcomes in a chronic setting. - Preparing, monitoring and maintaining dialysis machines and systems. 2. Leads and implements patient education. 3. Works hand in hand with Clinic Team Leader in delivering quality standard of dialysis care. 4. Provides dialysis care to patient at 1:2 ratio. 5. Contributes to risk management objectives through timely completion of incident reports, and the creation and implementation of follow-up plans. 6. Attends to potential problems that may be encountered by the patient while being treated and explores possible measures to avert such incidents. 7. Proactively encourages all nurses to take the initiative to install a range of alternatives customized to unique client requirements. 8. Mentors co-staff nurses and provides guidance on difficult/challenging clinical situations. CUSTOMER RELATED RESPONSIBILITIES: 1. Proactively develops patient and customer (MD and patient relatives) relationships by promoting outstanding customer service and gives high priority to customer satisfaction. - Supports the Unit Head in patient/customer clinical orientation and education. 2. Develops and maintains effective relationships through effective and timely communication. 3. Mentors and role models appropriate customer service behaviours. 4. Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. 5. Champions understanding and implementation of Customer Development clinic programs. CLINIC OPERATIONS: 1. Creates nurse and POD staff schedule to ensure adequate staff to deliver quality patient care at all times. 2. Leads the timely completion of Internal Renal IT Tools (e.g., NephorWeb, EuCliD, TMon etc.,) in order that all pertinent clinical and patient information is kept updated. 3. Leads or an active member of Infection Prevention Committee. 4. Actively participates in all clinical initiatives and collaborates with Clinical Quality and Education team. 5. Responsible for keeping clinic colleagues abreast on company development by consistent and timely cascade of HQ communications in collaboration with Unit Head (i.e. new policies, clinical work instructions updates, clinical quality and education updates and other related FIDN communication) 6. Assists the Unit Head in monthly CQI meetings. 7. Coordinates/collaborates with Unit Head and Team Leader in developing progress plans for the clinic. 8. Ensures 100% compliance of clinic colleagues to all mandated company-initiated trainings. - On-time submission of eLearning packages - 20 units of Continuing Professional Development/Education. 9. Charge nurse will also be responsible in checking the completeness of the medical records or charts of patients. He/she should check whether documentation of procedures done were made and that all medications given are indicated and ordered in the Physicians order sheet. COMPLIANCE: 1. Champions company policies, rules and, regulations on dialysis clinic operations. 2. Supports Unit head on clinic’s 100% adherence to all IPACE controls at all times. REGULATORY: 1. Assists the Unit Head in ensuring the clinic is compliant with all regulatory requirements (e.g., (Department of Health License to Operate, DOH Certificate if Compliance (REDCOP), BLS and ACLS of Nurses, Sanitary Health Permit (per employee) etc., to ensure that renewal applications are filed in a timely manner. 2. Assists the Unit Head during regulatory audit inspection conducted by DOH. Take the first step toward a career that truly matters. At Fresenius Medical Care, every team member plays a vital role in improving the lives of patients with chronic kidney disease. We value your unique skills, your dedication to care, and your commitment to making a difference every single day. Requirements 1. Preferably a graduate of Nursing or a related healthcare field, or an equivalent qualification. 2. Must be a Registered Nurse with valid PRC License 3. Candidate must have Clinic Management Experience 4. With substantial hands-on experience in Regulatory, Risk Management, People Management Process (hiring, performance management etc.) Aligned with FME’s global values: We Care, We Connect, We Commit Locations - Cubao, Quezon City Who we are. At Fresenius Medical Care, we believe in the life-changing power of care. Every day, our people make a meaningful impact on the lives of patients around the world. That’s why we put our team members at the heart of everything we do — empowering them with purpose, innovation, and support. If you're looking to grow your career in a place where your work truly matters, where advanced medical technology meets compassionate care, and where collaboration drives progress — we’re looking for you. Fresenius Medical Care is a global leader in dialysis and chronic kidney disease care, united by a shared commitment to improving patient outcomes and quality of life. Join us in building a healthier future — because caring takes all of us. Creating a future worth living. For Patients. Worldwide. Every day. We are proud to be an equal opportunity employer, fostering a diverse and inclusive workplace where everyone can thrive. Learn more about our about our values here.