System Administrator

Responsibilities - Support users (L1-L3) - Configure internal systems - Diagnose and troubleshoot technical issues - Maintain, troubleshoot & upgrade the network infrastructure - Install and maintain servers, devices and firewall - Monitor infrastructure - Ensure the smooth deployment of new SaaS applications - Configure & troubleshoot IDP, RBAC, Jira, GCP, AD (DC, NPS), Radius - Update technical documentation Requirements Experience and ownership: - 3+ years iт SysAdmin role with strong onsite presence - Ability to be the primary IT owner for the Kyiv office day to day (walk-ups, incidents, projects), with structured escalation to the global Corp IT team - Strong hands-on troubleshooting across endpoints, identity, network, and AV Endpoints and device lifecycle (macOS and Windows) - Strong macOS and Windows support skills, including diagnostics, OS upgrades, drivers, and common corporate apps - Experience managing macOS with Jamf (Jamf Pro preferred): enrollment, profiles, policies, patching, software deployment, FileVault - Experience managing Windows with Intune: enrollment, configuration profiles, compliance policies, app deployment, patching baselines - Full equipment lifecycle ownership: provisioning, enrollment, inventory, repairs/RMA, loaners, secure wipe, and disposal Identity, access, and productivity tooling - Working knowledge of Okta: user lifecycle, group-based access, MFA troubleshooting, app assignments, and SSO troubleshooting - Google Workspace administration basics: user/group management and practical troubleshooting (login, email, permissions) - Atlassian tooling basics: Jira and Confluence user management, groups/permissions, and common access issues - Understanding of least-privilege access and clean access request handling Office networking and infrastructure - Strong office network troubleshooting: LAN/WiFi issues, switch port basics, AP troubleshooting, DHCP/DNS symptoms, VPN client issues - Familiarity with firewalls (FortiGate preferred): user VPN troubleshooting, basic policy understanding, and collaboration with network owners - Understanding of VPN concepts Security and IT hygiene - Good security instincts: phishing awareness, safe handling of credentials, device security baselines, patching urgency, and incident discipline Communication and collaboration - Good English for documentation and coordination with the global team - Service-oriented mindset, clear updates, and ability to handle interruptions while keeping control of priorities Nice-to-have - Familiarity with certificate-based access concepts and auth integrations such as SCEP, AD, LDAP, RADIUS - Basic scripting/automation (Bash, PowerShell, Python) to reduce manual setup and speed up repetitive tasks - Familiarity with public cloud concepts used in corporate tooling (GCP preferred; AWS/Azure acceptable), especially IAM and networking basics - Experience supporting printers, access control vendors, and office buildouts/refreshes What we offer: - International company with several offices in different locations : Tel-Aviv, Kyiv, Warsaw, Limassol. - Granting an Option; - A professional environment with great people to work with; - Competitive salary, performance review; - Flexible working hours, no one here tracks your work time because our culture is built on trust and cooperation; - Social and welfare packages; - 20 working days paid vacation and 100% sick leaves coverage; - Opportunities to make a difference, to develop and grow; - Regular corporate celebrations, team buildings and fun activities; - Comfortable office close to the metro station. Our Kyiv office is open 24/7 with all safety and health measures in place.