Technology Service Desk Engineer

We are looking for a technically capable 2nd Line Service Desk Engineer to join our IT team, supporting both retail stores and head office users in a fast-paced and evolving environment. We are looking for someone who enjoys troubleshooting, diagnosing root causes, and resolving real technical issues, not just following scripts. You will be part of a collaborative Service Desk, working closely with infrastructure and store technology teams. This is an excellent opportunity for someone who wants to build strong technical foundations and progress into 3rd line or specialist roles.