Founding Product Designer

ABOUT THE ROLE Join an early-stage insurtech company building AI-powered tools for insurance claims operations. As the founding product designer, you will shape the end-to-end experience for claims professionals and leaders, turning complex, high-volume workflows into clear, effective products. WHAT YOU'LL DO - Design customer-facing experiences across claims workspaces, operational tools, and executive dashboards, with a focus on making complex claims workflows simple. - Lead UX research and product instrumentation by reviewing behavioral data and heat maps, speaking with users, and using findings to guide improvements. - Partner with product leadership, forward-deployed engineers, and the broader engineering team to translate customer needs into workflows and implementation-ready designs. - Design human-in-the-loop AI interactions that help users understand what agents did, why they did it, what information they used, and when they are uncertain. - Guide the product's evolution toward an enterprise-ready experience, taking work from discovery through delivery. - Establish design principles and a design system, prototype with AI tools, and measure whether changes reduce user effort. WHAT WE'RE LOOKING FOR - Five to eight years of product design experience, including early-stage startup experience as a founding designer or first design hire. - A portfolio demonstrating UX-first design for dense, technical software used by operators throughout the workday. - Experience simplifying complex workflows through user research and data, such as behavioral analytics or heat maps. - Hands-on prototyping experience with AI coding tools such as Claude or Lovable. - Strong product design experience beyond visual design, with a record of working closely with engineering teams. - Experience in insurance, claims, healthcare, or another compliance-heavy operational domain is a plus, as is experience designing AI-assisted workflows and design systems. - U.S. work authorization is required. Visa transfers are supported, but new visa sponsorship is not available. COMPENSATION & BENEFITS Base salary: $170,000 to $220,000 annually. Visa transfers are supported; new visa sponsorship is not available. LOCATION On-site, five days per week in New York, New York.