Senior Product Manager, Spend Management (Travel & Expense)

AppZen is the leader in autonomous spend-to-pay software. Its patented artificial intelligence accurately and efficiently processes information from thousands of data sources so that organizations can better understand enterprise spend at scale to make smarter business decisions. It seamlessly integrates with existing accounts payable, expense, and card workflows to read, understand, and make real-time decisions based on your unique spend profile, leading to faster processing times and fewer instances of fraud or wasteful spend. Global enterprises, including one-third of the Fortune 500, use AppZen’s invoice, expense, and card transaction solutions to replace manual finance processes and accelerate the speed and agility of their businesses. At AppZen, we value candidates who are actively using AI tools to enhance productivity, automate repetitive tasks, and solve problems more efficiently. Across all roles, we are looking for team members who leverage AI in meaningful ways to drive impact in their work. To learn more, visit us at www.appzen.com. We're looking for a Senior Product Manager to define how AppZen helps enterprises control, understand, and optimize spend, with a particular focus on travel spend. For most organizations, travel is among the largest and hardest-to-control parts of their spend. It is spread across booking tools, travel management companies (TMCs), corporate cards, and expense reports, and many costs only show up after the trip is over. This role covers the full spend lifecycle: pre-trip approval and policy, booking and in-trip spend, and expense reconciliation and analytics. The goal is to give finance and travel leaders real-time visibility and control without slowing travelers down. We're looking for someone who has built travel or spend management products before, knows the competitive landscape, and can design AI-driven experiences that serve the CFO's office, travel managers, and everyday employees. What You'll Do: - Define the product strategy and roadmap for AppZen's spend management capabilities, with travel spend as a core focus, across expense, corporate card, and purchasing workflows - Develop a deep understanding of the travel and spend management market, including competitors, TMCs, booking platforms, and customer buying criteria, to identify where AppZen should differentiate - Design pre-trip and at-spend controls, such as travel requests and approvals, booking policy (airfare class, hotel rate caps, advance-purchase rules), per diems, budgets, and spend limits, so that out-of-policy spend is stopped before it happens - Connect the full trip lifecycle by matching bookings, TMC data, card transactions, and expense reports into one view of each trip, catching duplicates, missing receipts, and leakage when travelers book outside approved channels - Define how AI-driven automation extends across the spend lifecycle: categorizing transactions, flagging policy violations, detecting anomalies such as unused tickets and inflated hotel folios, and recommending actions, all within enterprise governance requirements - Build travel and spend analytics that give finance and travel leaders a real-time, actionable view by traveler, department, supplier, route, and budget, supporting supplier negotiations and policy optimization - Own integrations with booking tools, TMCs, card programs, ERPs, HRIS, and procurement systems so spend data flows accurately and completely into AppZen - Translate complex enterprise requirements, such as global travel policy, multi-entity, VAT reclaim, duty of care, and audit, into scalable product capabilities rather than one-off implementations - Partner with Engineering, Design, Sales, Customer Success, and Marketing to take new capabilities from concept through customer adoption, and define success metrics to measure impact What We're Looking For: - 5+ years of product management experience, including meaningful time focused on corporate travel, travel & expense (T&E), spend management, or corporate cards - Hands-on experience building B2B travel or spend management products for mid-market or enterprise organizations - Strong understanding of the corporate travel ecosystem, including TMCs, online booking tools, GDS and supplier data, travel policy, and how travel data connects to card and expense data - Strong understanding of the spend lifecycle: policy, request and approval, transaction capture, categorization, reconciliation, and reporting - Experience taking at least one travel or spend management product or major capability from concept through production launch - Familiarity with the market landscape (e.g., SAP Concur, Navan, Amex GBT, Emburse, Ramp, Brex) and the ability to articulate where products win and lose - Experience designing for multiple personas, including finance leaders, travel managers, approvers, and travelers, while balancing control with ease of use - Strong product judgment, including the ability to prioritize across competing customer needs and make build-versus-partner decisions - Excellent written and verbal communication skills, with the ability to work effectively across cross-functional teams Nice to Have: - Background at a TMC, online booking tool, travel supplier, or T&E platform - Experience applying AI/ML to finance or travel workflows such as audit, anomaly detection, or classification - Experience with corporate card programs, virtual cards for travel (lodged or central travel accounts), or card-issuing platforms - Background in global or multi-entity travel programs (multi-currency, VAT/GST reclaim, regional policy, duty of care) - Experience integrating with ERP, HRIS, travel, or procurement systems (e.g., Oracle, SAP, Workday, NetSuite) - Bachelor's degree or equivalent experience Benefits: - Competitive salary and bonus or variable incentive pay (role-dependent) - Comprehensive medical, dental, vision, and life insurance - Unlimited PTO - Paid parental leave (eligible employees) - 401(k) match - $250 annual learning & development reimbursement - Onsite gym access for HQ (Santa Clara) employees - Office perks: snacks, happy hours, and company events We are an equal opportunity employer and value diversity. 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