Associate Account Director (Promotional Medical Education)

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries. Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities. Discover your purpose. Embrace innovation. Experience #LifeatRealChem. Job Summary: Real Chemistry is looking for an Associate Account Director to join our growing team! As an Associate Account Director, you will be responsible for excellence in delivery across projects within medium-to-large and often complex client accounts. You will provide strategic counsel to clients, manage execution of parallel ongoing projects and oversee a cross-functional internal team alongside the account lead. This role will be supporting on some of our promotional medical education accounts and include projects such as events and patient-based campaigns. Responsibilities: - Act as the go-to for clients, managing relationships and setting their expectations - Take accountability for a portfolio of projects within at least two medium-to-large client accounts - Ensure work is delivered to the highest standard and within agreed timeframes and budgets - Troubleshoot and provide solutions to client challenges and last-minute requests - Identify areas for organic growth within existing accounts and confidently sell new ideas to clients - Identify new business opportunities outside of existing accounts and explore with the support of senior leadership - Support the ongoing new business process, assisting in the production of credentials and participating in broader RFP responses when possible - Inspire, motivate, and empower your team on a daily basis, leading by example and setting the standard for junior accounts team members - Provide line management, coaching and mentoring to junior team members and manage their performance - Take responsibility for financial management of your client business and participate actively in the monthly financial process (including developing budgets) - Accurately forecast and proactively alert senior leadership to any changes/potential slowing down of business This position is a perfect fit for you if: - Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you. - You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving. - You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data. - You are highly organized self-starter, able to work independently and under tight deadlines. Skills & Experience: - Experience as an Associate Account Director, or Senior Account Manager looking to step up - Experience in a medical communications agency - Experience working on promotional medical education or commercial medical affairs accounts - Ability to work within and lead cross-functional teams internally - Experience with annual planning, resourcing, and forecasting - Previous line management experience (ideally have had at least one formal linee) Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here. We believe we can do our best when feeling our best, which is why we’ve put together a benefits program designed to give you the support you and your family need at every stage of life. Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning. Learn more about our great benefits and perks and search specific offerings in your region at: www.realchemistrybenefits.com. At Real Chemistry, we believe we're at our best when we're connected. Our Real Hybrid and Regional Teams (Real HART) approach is designed to foster collaboration, learning, innovation, and meaningful relationships while providing flexibility where appropriate. Because our workforce spans multiple countries, regions, and client needs, work arrangements may vary by role and location. Some positions offer hybrid or remote flexibility, while others require regular in-office presence. For example, certain teams and regions, including some of our UK operations, have office-based requirements. Your recruiter will discuss the specific expectations for the role you're pursuing during the interview process and keep you informed throughout the hiring journey. For employees located within a one-hour commute of a Real Chemistry office, we require in-person attendance two days per week, either from a Real Chemistry office or when working onsite with clients. Employees in regions without a nearby office may work remotely and come together throughout the year for collaboration, culture-building, learning, and team connection opportunities. While these guidelines reflect our current workplace model, we understand that everyone’s circumstances are unique. If you require additional flexibility, we welcome an open conversation with your recruiter and our HR team to discuss your needs and determine what may be possible. Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know. *Notice: Real Chemistry and its affiliates' names are being misused by scammers through messaging services, fake websites, and apps. Do not share personal or financial information or make payments to any unverified sources claiming to be connected to Real Chemistry. We are working to stop these unauthorized activities and protect our community. Read more here.