Delivery Manager

Netguru is a trusted partner in digital commerce. The company helps leading brands modernize B2B solutions, marketplaces, and retail ecosystems. Since 2008, it has empowered businesses with cutting-edge technology, AI-powered personalization, and world-class engineering and design teams. A certified B Corporation®, Netguru is trusted by major brands including IKEA, VW, OLX, Delivery Hero, Żabka, Wolt, Careem, and Vinted. Salary: - PLN 18.000-28.800 (B2B+ Managerial Contract); or - PLN 15,000-24.000 gross (Employment Contract) + bonuses. Requirements - 5+ years of experience in portfolio management in IT sotware services industry, - Proven experience in managing a portfolio, including complex, custom and multi-team projects. - Deep understanding of delivery economics: margin, utilization, forecasting, pricing. - Leadership experience and proven ability to lead cross-functional teams and manage complex stakeholder landscapes. - Strong presence and confidence in client conversations (including at executive level) and leading presales. - Data-driven decision-maker with high standards for clarity, execution, and accountability. - Comfortable navigating ambiguity, conflict, and tradeoffs — and turning them into outcomes. - Passionate about scaling what works, fixing what doesn’t, and building systems that last. - Fluency and English and Polish. Nice to have: - Certifications (PMP, CSPO, SAFe, Prince2) - Background in software consulting, product delivery, or digital transformation - Experience in delivery-led growth / account expansion - Familiarity with Salesforce, Jira, Looker/BI tools, and capacity planning systems - Familiarity with German, any of Scandinavian languages, French or other European languages Responsibilities: - Owning a portfolio of client engagements, ensuring delivery of promised outcomes, on time and on budget. - Driving profitability by managing sold vs delivered margin and forecasting accuracy. - Coaching and developing Project Managers within your portfolio — with clear feedback, ownership, and recognition. - Building and maintaining senior-level relationships with clients — from product owners to CxOs. - Identifying opportunities for upsell, cross-sell, or renewal in collaboration with Sales and Account teams. - Leading pre-sales efforts: discovery workshops, delivery shaping, staffing, and estimating. - Implementing shared delivery standards: rituals, templates, dashboards, and operating rhythms. - Collaborating closely with Engineering to ensure technical quality, velocity, and scalability. - Partnering with Talent and Resource Management to drive smart staffing and responsible capacity planning. - Reporting on performance, risks, and value — proactively, transparently, and with clarity. Benefits - Access to the WorkSmile platform offering benefits adapted to your preferences: - Multisport card, - Private health insurance package, - Life insurance, - And hundreds of other options to choose from 15 categories (shopping, leisure, travel, food, etc.). - Discounts on Apple products. - Various internal initiatives: webinars, knowledge sharing sessions, internal conferences.