Infrastructure/DevOps Trainee

Job Description: • Provide Level 1 helpdesk support for system access, connectivity, and basic technical issues. • Monitor servers, applications, and system performance. • Assist in maintaining IT infrastructure, including servers, networks, and cloud environments. • Help maintain and troubleshoot CI/CD pipelines (e.g., Jenkins). • Assist with deployment processes, system updates, and backups. • Document system configurations, procedures, and troubleshooting guides. • Work closely with the engineering team to improve automation and operational efficiency. Requirements Qualifications: • Bachelor’s Degree in Information Technology, Computer Engineering, Computer Science, or related field • Fresh graduate or up to 1 year of relevant experience • Basic knowledge of Linux or Windows server environments • Familiarity with networking concepts (IP, DNS, firewalls) • Basic scripting knowledge (e.g., Bash, Python, or PowerShell) is a plus • Strong troubleshooting and analytical skills • Good communication skills • Willing to perform both helpdesk support and infrastructure tasks