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Customer Fulfilment Representative

Cariflex · Singapore, SG

Publiée le 12 oct. 2026

À propos du poste

- Carry out import and export activities which include but not limited to preparation and issuance of shipping documentations, logistics coordination and arrangement as well as carry out necessary follow-up. - Perform order processing and analysis in accordance with company’s internal rules on shipment planning and inventory control. - Support customers in terms of providing information related to products availability, shipment schedule, price and other sales processing information. - Create sales orders, outbound delivery, shipment and invoices in SAP. Check and ensure there are no tax errors and other sales orders errors such as incorrect price, products, etc. - Receive and register customer complaints and forward them to the relevant departments. - Ensure SAP is up to date with the latest order information such as shipping, arrival dates, etc., which can be monitored through reports generated by SAP. - Timely process and check the department expenses related to logistics service providers such as couriers, dispatchers, terminals, transport companies, etc. - Provide necessary logistical support such as receipt of material and service notes, entry of SAP stock and submission of invoices to the finance department. - Participate in continuous improvement programs and identify potential improvement in processes and activities. - Ensure proper documentation of work processes. Requirements - Minimum GCE ‘O’ level and above. - Minimum 3 to 4 years of experience in preparing full set of export shipping documents. - Minimum 1 to 2 years of experience in handling LC shipments. - Proficient in SAP (SD module) and Microsoft Excel - Meticulous and responsible, take initiative and has positive attitude. Benefits - Private Health Insurance - Training & Development - Performance Bonus
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