Credit Analyst (Australian Mortgage -High Volume)

Position: Credit Analyst (Australian Market) Salary: AUD 2,000 – 2,500 per month (flexible for top-tier talent) Working Hours & Conditions: Mondays to Fridays; 9:00 AM- 6:00 PM AEST Holidays: TBD About the Role: We are seeking an experienced Credit Analyst to support the Australian team with end-to-end loan packaging, CRM management, and settlement coordination. This is a backend-focused offshore role where you will work closely with a Senior Australian Credit Analyst to move deals from start to finish efficiently and accurately. Duties & Responsibilities: CRM & Pipeline Management - Manage and maintain Mercury Nexus (Connective) CRM - Keep pipelines clean with accurate notes, task tracking, and status updates - Ensure applications move through correct workflow stages without delays Loan Processing & Packaging (End-to-End Support) - Set up new files and provide compliance and administrative support - Package and prepare mortgage applications for submission - Check, rename, and organise documents accurately and consistently - Identify missing or incorrect documentation and resolve issues early - Prepare supporting documentation for submission and internal review - Perform accurate data entry across CRM and lender platforms Pricing & Application Coordination - Assist with pricing requests - Prepare and submit AOL (Approval/Authority/Application packs as required) - Order valuations and track progress through to completion Settlement & Progression Support - Follow up with lenders, solicitors, and conveyancers to keep files progressing - Track lender conditions, outstanding items, and settlement timelines - Monitor deadlines and escalate issues proactively - Provide regular internal updates to ensure visibility across the team Requirements Must Have: - Minimum 2+ years’ experience as a Credit Analyst or Loan Processor within an Australian brokerage or lender environment - Hands-on experience using Mercury Nexus (Connective) CRM strongly preferred - Proven experience packaging and submitting mortgage applications - Strong understanding of Australian lending processes and compliance requirements - Exceptional attention to detail with ability to maintain clean, compliant files - Strong written English communication skills - Comfortable working within Australian timelines and service standards - Proactive “follow-up until done” mindset Nice to Have: - Experience with debt consolidation scenarios - Experience with non-conforming or complex credit files - Understanding of lender documentation standards and assessment requirements - Experience coordinating valuations and managing settlements at volume