HR/Payroll Workforce Consultant

Optimal, is looking for a highly organized and hands-on HR/Payroll Workforce Consultant to join our team. This role is key in managing the full employee lifecycle, with a strong focus on payroll processing, workforce management, and process improvement. The ideal candidate will have a generalist HR background, with payroll to support our team. This is a hands-on role that requires someone who can manage day-to-day HR/Payroll operations while also identifying and implementing process improvements to enhance efficiency and effectiveness. Main Responsibilities: - Manage the end-to-end payroll cycle, ensuring accuracy, timeliness and compliance with Greek labor and payroll legislation. - Manage onboarding and offboarding processes, including all required declarations and submissions in ERGANI II. - Manage and update work schedules, shifts, attendance, overtime, absences, leaves and other payroll-related data. - Collect, validate and reconcile workforce and payroll data to ensure accurate payroll processing. - Operate HRM and payroll systems, including Epsilon Net Payroll, ensuring data accuracy and process efficiency. - Act as the primary point of contact for assigned clients on Payroll, Workforce Management, HR, Compensation & Benefits and labor-related matters. - Provide hands-on HR operational support at client premises, including regular on-site visits approximately 1-2 times per week. - Manage employee benefits administration and respond to employee and client payroll/HR inquiries. - Ensure compliance with Greek labor legislation, ERGANI II requirements and internal HR policies, supporting audits, statutory reporting and regulatory inspections. - Prepare payroll, workforce and KPI reports and identify opportunities for process improvement and reporting automation. - Collaborate with the Legal Department on labor law matters and provide clients with appropriate operational support and guidance. - Maintain strong client relationships through regular communication, proactive issue resolution and continuous service improvement. Requirements: - Bachelor’s degree in human resources, Business Administration, Accounting or a related field - 3-5 years of experience in an HR generalist role, including payroll processing and workforce management - Excellent knowledge of ERGANI, EFKA procedures, and payroll regulations - Solid understanding of current Greek labor and social security legislation - Familiarity with Business Payroll software by Epsilon Net - Ability to handle confidential information and solve problems effectively - Excellent organizational and time-management skills - Ability to multitask and juggle several responsibilities simultaneously - Strong problem-solving and decision-making abilities, with attention to detail - Advanced business writing and oral skills both in Greek and English - Ability to meet deadlines - Professional certification in Microsoft Office (MS Outlook & MS Excel) What the company offers: - Competitive remuneration package - Health and Life Insurance Plan - Excellent career opportunities and learning development - Modern and friendly working environment. - Working within an outstanding Team of experts in a dynamic and fast-growing organization. About Optimal Since 2005, Optimal has provided unparalleled, bespoke HR services to large organizations and SMEs operating in the EMEA region. We pride ourselves on delivering a 360° business support platform to our clients through 6 service divisions: - Talent Acquisition - HR Strategy & Talent Development - Learning & Development - Workforce Management - Recruiting - Outplacement