Business Analyst

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company. Procom’s areas of staffing expertise include: • Application Development • Project Management • Quality Assurance • Business/Systems Analysis • Datawarehouse & Business Intelligence • Infrastructure & Network Services • Risk Management & Compliance • Business Continuity & Disaster Recovery • Security & Privacy Specialties• Contract Staffing (Staff Augmentation) • Permanent Placement (Staff Augmentation) • ICAP (Contractor Payroll) • Flextrack (Vendor Management System) Support for monthly and quarterly reports and dashboards from existing databases and various tools for the Consumer Channels Marketing organization. - Channel Metrics, Analysis, and ad hoc reporting requests (i.e. Channels sales for Component and Branded CPU business, Channel Membership program and Points benefit metrics) - Program support for Mobile Specialty Retail and Small Format Retail, including but not limited to metrics, analysis, tools support, and other ad hoc program-related requests - Operations support for Business segment, including maintaining key indicators, metrics, and dashboard - Engage with HQ and geo retail, channel and IT, SEO analysts on basic data and cube/tool related issues - Documentation of CCG (Consumer Channels Group )Operations business processes for a ‘desk manual’ - Special projects related to channel research, benchmarking, or advanced analytics This role requires someone with at least 3 years of experience in a similar Business Analyst role - Advanced Excel skills and strong analytical skills - Clear communication skills, proven analytical skills, and problem solving skills - Attention to Detail, Ability to mine and analyze large datasets, tools-savvy - Proficient in PowerPoint and Microsoft Office - Ability to work independently - Excel tools, Add-ins and modern reporting engines (Microsoft BI etc) - SQL - Excellent communication and collaboration skills - Ability to quickly digest complex data - Ability to manage varying workloads and work with a variety of stakeholders in a dynamic and changing business environment - Fluency in Chinese/Mandarin a plus