Forward Deployed Engineer (m/f/d)

⭐️ Your Impact: ✨ What Makes You a Great Fit: ☀️ Why You'll Love Working With Us: The European trades are one of the least digitised industries left. Software penetration sits under 15%, against roughly 70% in the US. The labour productivity gap runs about 30%. Millions of skilled people spend their evenings on paperwork instead of the craft they trained for — in the industry that has to deliver the energy transition. There is almost no incumbent software to displace. That is unusual, and it won't last. smalt replaces the back office entirely rather than selling Meister another tool to manage. In the last six months that went from a partner app and a dashboard to around thirty AI agents in production - pricing real jobs, qualifying real leads, running the operations of businesses whose payroll depends on it working. These days building thirty agents is easy. Knowing which thirty is what's challenging. That only comes from being in the Betrieb and talking to the Handwerker. That's what this role is for. What you'll do You'll sit in Handwerksbetrieben - at the Meister's desk, in the van, on site, next to our team - and watch how the work actually happens. Then you'll come back and build the thing that fixes it, often multiple times on the same day. - Spend real time with partners. Not a quarterly customer call. You'll know our Meister by name, understand their P&L, and notice the thing they've stopped complaining about because they assume it can't be fixed. - Build across the stack. Python/FastAPI services, Vue interfaces, Flutter screens, agent loops, data pipelines - whatever the problem needs. - Own agents in production. Not demos. Agents that price real jobs, answer real customers, and cost real money when they're wrong. Reliability, evaluation, structured output, graceful failure. - Decide what to build. You'll write your own acceptance criteria. Nobody here will hand you a spec, and waiting for one is how to fail in this role. - Measure whether it worked. Hours saved per partner, offers that go out untouched, leads answered before a competitor picks up. If the number didn't move, it didn't work. What that looks like in practice In July one of our Meister got an early build of the partner app, ahead of the general rollout. He tested it between jobs and sent screenshots: from a calendar appointment he could no longer jump into the project to pull the customer's phone number. He had a reply in two minutes. Within the hour he'd also asked for a navigation button - tap the address, go straight to maps. Neither was news. Both were already being worked on before he hit send. We aim to be fast, and close enough to the work that we've usually seen the problem before the person living it has to tell us. About us Smalt is the AI-first backoffice and growth engine that empowers skilled tradespeople to become entrepreneurs. We support craftsmen in starting and scaling their businesses by providing a digital backoffice – from setup, company registration & launch, to offer creation, invoicing, documentation, talent retention, and revenue growth tools. Smalt is building the tech-first backbone to solve the labour productivity gap and create an abundance of craft entrepreneurs globally. Since inception in 2023, we have raised €12M from leading venture capital firms including General Catalyst, Owl Ventures, noa, and others. We’ve built strong revenue traction (€4–5M+) in our integrated service delivery business and are now rapidly expanding our partner network model.