Norwegian Speaking Marketplace Customer Representative -Remote in Greece

Patrique Mercier Recruitment FR is excited to invite applications for the role of Norwegian Speaking Marketplace Customer Representative. This position is essential for ensuring our Norwegian-speaking customers receive outstanding support and assistance while utilizing our marketplace services. Responsibilities - Serve as the primary contact for Norwegian-speaking customers through phone, email, and chat communications. - Assist customers in navigating the marketplace, providing information on products, prices, and order tracking. - Effectively address and resolve customer inquiries and issues to guarantee satisfaction. - Document customer interactions in our CRM system to maintain accurate records. - Collaborate with other internal teams to share customer feedback and drive improvements in service quality. - Stay informed about marketplace updates, product information, and promotional offers to assist customers promptly. - Participate in team meetings and training sessions, actively contributing to a positive team culture. Requirements - Fluency in Norwegian and English, with strong verbal and written communication skills. - Previous experience in customer service or similar positions is preferred. - Strong problem-solving skills with a focus on customer satisfaction. - Proficient in CRM software and familiar with digital communication platforms. - Excellent organizational skills and attention to detail. - A self-starter with the ability to work independently as well as in a team environment. - A positive attitude and enthusiasm for delivering exceptional customer service. Benefits - Competitive Monthly Salary - Monthly Performance Bonus - Fully Paid Training - Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ) - Health Insurance - Private Health Insurance - 2 Extra Salaries Per Year - And Much More...