Brand and Communications Lead (m/f/d)

Your mission Your profile Why us? Our Benefits Your contact person As our Brand & Communications Lead, you will own how Matrix42 shows up in the market. You will shape our brand narrative, external communications and market visibility, helping us build a brand that customers trust, remember and choose. Your work will strengthen our distinctive presence in Germany and support our growth across European markets. - Define and evolve Matrix42's positioning, brand narrative, messaging framework and voice. - Drive thought leadership, media and corporate communications, as well as executive messaging. - Translate complex technical topics into clear, compelling and customer-focused stories. - Guide key campaigns and content across messaging, tone, storytelling and brand expression, raising the quality bar across the organization. - Act as a trusted brand expert and advisor to cross-functional stakeholders, ensuring brand expertise is involved early in campaigns and strategic initiatives. - Strengthen Matrix42's external visibility in priority markets, particularly Germany, while supporting growth across Europe. - Shape the strategic role of social media within the wider brand and communications agenda. - Provide focused internal communications support during significant organizational change. About us We are the European choice in intelligent service management – built on trust, powered by people! At Matrix42, we empower organizations to digitalize and automate their everyday work. With our platform, customers manage IT and business processes, assets, endpoints, and identities seamlessly—driving productivity, agility, security, and a better employee experience. Through integrated solutions and automation, we enable modern digital workplaces and true self-service. Join a diverse team of over 600 professionals across Europe who are shaping the future of service management every day. Our culture is built on a strong, value-based performance mindset—because success is not just about what we achieve, but how we achieve it. Guided by our four core values, we bring our vision to life every day: - We love customers – we put customer success at the heart of everything we do - Make it happen – we take ownership, act with speed, and turn ideas into impact - Better every day – we continuously learn, improve, and push boundaries - With respect – we collaborate with trust, openness, and appreciation for each other Together, these values define our high-performance culture—one that is customer-centric, growth-minded, and built on collaboration. We support your personal and professional development through clear goals, continuous feedback, and opportunities to grow, helping you reach your full potential. We are committed to building an inclusive and diverse workplace where everyone feels valued and empowered. We welcome applications from all individuals, regardless of gender, age, disability, ethnic or social origin, religion or belief, sexual orientation, or identity.