Senior Manager, Visual Storytelling & Messaging Expert

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Operations Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Experience The Storytelling & Messaging Expert serves as the creative engine for executive leadership, bridging the gap between complex technical product narratives, storytelling and high-impact visual delivery. You are the storyteller of the key messages, transforming abstract strategic initiatives into clear, compelling stories and visually stunning narratives for sales, customers, and industry. You bring executive agility: a high comfort level with ambiguity and rapid timeline shifts, and you thrive when asked to "whiteboard" a concept 24 hours before a major stage event. You have translational intelligence, the ability to take a deeply technical "product-first" slide and pivot it to a "value-first" customer narrative without losing accuracy. You are also adept at visual facilitation, extracting ideas from brainstorming sessions into clear, simple narratives and strong visuals. What You'll Actually Be Doing - Own messaging architecture and story lines for the business, including developing and maintaining a "Messaging and Visual Content Playbook" and a reusable asset and content library, so key messages are clear, easy to understand and reflect what the audience cares about - Translate vision and complex technical roadmaps into cohesive, audience-specific stories anchored by visual elements, simplifying messaging to drive clarity and alignment on company and business organization direction - Partner with your leadership, Executive Communications and Marketing to drive key narratives delivered via speaking engagements and easy-to-follow assets for internal and external audiences, and act as a "whiteboard partner" for rapid brainstorming, including art direction for designers or creative agencies when appropriate - Streamline creative workflows and establish feedback loops that reduce revision cycles, ensuring 90%+ on-time delivery You're Our Person If... - 10-15 years experience in messaging, storytelling for software, platform or services business - 8+ years in creative and visual design, with expert skills in Google Slides, Adobe Creative Suite, Figma and excellent experience in video editing - Product marketing experience or GTM messaging experience - Strong relationship builder with a proven track record of building trust across teams to surface Customer Success stories on our latest initiatives Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.