Lead AI Developer

Equifax es donde puedes impulsar tus posibilidades. Si deseas alcanzar tu verdadero potencial, trazar nuevos caminos, desarrollar nuevas habilidades, colaborar con mentes brillantes y tener un impacto significativo, queremos saber de ti. Equifax is seeking creative, high-energy and driven software engineers with hands-on development skills to work on a variety of meaningful projects. Our software engineering positions provide you the opportunity to join a team of talented engineers working with leading-edge technology. You are ideal for this position if you are a forward-thinking, committed, and enthusiastic software engineer who is passionate about technology. What you’ll do - Design, develop, and operate high-scale conversational AI applications, virtual agents, and interactive assistants. - Design, deploy, test, and maintain serverless fulfillment webhooks, microservices, and backend APIs. - Build, maintain, and automate CI/CD pipelines using Jenkins for building, testing, and deploying virtual agent configurations and fulfillment services. - Build scalable pipelines for conversational data, telemetry, analytics, and knowledge store integrations (e.g., RAG patterns). - Apply modern software development practices (serverless computing, microservices architecture, Jenkins CI/CD pipelines, infrastructure-as-code). - Work across teams to integrate conversational interfaces with enterprise databases, CRMs, and internal systems. - Triage product or system issues and debug, track, and resolve performance bottlenecks across webhooks and service integrations. - Manage project priorities, deadlines, and deliverables within a collaborative engineering environment. - Actively participate in Sprint planning, Sprint Retrospectives, and Agile team activity. - Collaborate with architects, SRE leads, and other technical leadership on strategic technical direction, guidelines, and best practices. - Facilitate the adoption of enterprise tools for automated deployment pipeline delivery What experience you need - Bachelor's degree in Computer Science, Software Engineering, or equivalent experience. - 5+ years of software engineering experience building scalable, cloud-native solutions. - 2+ years experience designing, building, and deploying conversational AI solutions using enterprise platforms (e.g., IVR, Dialogflow, Genesys, Nice InContact, AWS Lex, or custom LLM frameworks). - 3+ years experience writing, debugging, and troubleshooting production code in mainstream languages (e.g., Python, Node.js/TypeScript, Java). - 3+ years experience with major cloud platforms (GCP, AWS or Azure) using serverless computing or containerized environments. - Experience deploying and releasing software using Jenkins CI/CD pipelines, containerization, and infrastructure-as-code concepts (e.g., Terraform). - Experience designing and consuming REST/gRPC APIs, webhooks, and middleware integration patterns. What could set you apart - Experience in Google CCaaS platform - AI Tooling & Generative AI: Experience with LLM frameworks (e.g., LangChain, LlamaIndex), agentic architectures, tool/function-calling, vector databases, and prompt engineering. - Advanced DevOps: Deep expertise customizing Jenkins shared libraries, automated test integration within CI/CD pipelines, and Helm Charts. - Cloud certification (e.g., AWS Solutions Architect, GCP Professional Architect, or Azure Solutions Architect). - Experience integrating voice channels, Speech-to-Text (STT), Text-to-Speech (TTS), or telephony platforms (e.g., Twilio, Genesys). - Deep understanding of automated testing frameworks for conversational flows, webhooks, and REST APIs. - Self-starter that identifies and responds to priority shifts and complex architecture challenges with minimal supervision. Ofrecemos modalidad de trabajo híbrido, horarios flexibles, días libres adicionales, paquetes integrales de compensación y seguro médico complementario, convenio con gimnasio, beneficios para madres y padres, acceso a nuestra plataforma de aprendizaje en línea, programas de reconocimiento, desarrollo de carrera profesional y un entorno diverso y multicultural, ¡entre otros! Equifax fue ranqueado en el top 5 de empresas con mejor desarrollo de carrera por LinkedIn. ¿Estás listo para impulsar tus posibilidades? ¡Aplica hoy y comienza un camino hacia una nueva y emocionante carrera en Equifax, donde puedes marcar la diferencia! Primary Location: CHL-Santiago-Technology-Center Function: Function - Tech Dev and Client Services Schedule: Full time