Email Marketing and SMS Specialist

About Us Pomelo places the best offshore talent with top brands, startups, and agencies across the globe. We enable hard-working and ambitious talent to work remotely from their home countries, while gaining exposure into how the world’s top companies operate. About the Role We’re looking for a Email & SMS Specialist with deep experience in e-commerce, Shopify, and Klaviyo to help manage the email marketing and SMS strategy for an e-commerce brand. Your primary goal will be to consistently improve ROI from email marketing efforts. You'll need to have exceptional organization, communication, and problem-solving skills to excel in this role. Responsibilities - Manage, plan, and oversee all Klaviyo emails + SMS flows, consistently A/B testing and iterating for performance optimization - Strategize, develop and execute monthly email/SMS and content calendars for campaigns - Oversee all Klaviyo reporting and analytics, regularly presenting data to the internal team - Track email performance on a regular basis and identify opportunities for improvement - Perform ad hoc administrative, business operations, and special projects tasks as needed Qualifications - Bachelor’s degree in a relevant field - 3+ years managing e-commerce emails in Klaviyo and email/SMS marketing strategies - Professional fluency in English with excellent written, reading, and speaking skills - Access to a laptop/desktop with reliable and fast Internet connection - Ability to work in US time zone zone, Monday to Friday (8 hours per day) - Previous experience working the overnight shift Benefits - Competitive pay, always in US dollars - Work remotely from the comfort of your home - Health & wellness benefit - Paid holidays and time off - Performance and referral bonuses - Global exposure to the world’s best companies Originally posted on Himalayas