Field Service Engineer

We're excited to welcome a motivated Field Service Engineer to join our team at Culligan! In this role, you'll have the opportunity to make a real difference by providing excellent service to our valued customers and ensuring their water treatment systems are in perfect working order. This is a great opportunity to join our field operations team and start a career at Culligan. We offer ongoing training and development, providing opportunities for progression with structured training programmes. Support our mission to give people instant access to cleaner, safer, better-tasting water through our unparalleled expertise in sustainability, science, and service. Hours of Work: Monday-Friday 8:30am-5:00pm Core Role & Responsibilities: - Carry out regular maintenance and repairs on water treatment systems. - Handle the installation and troubleshooting of equipment directly at clients' locations. - Efficiently oversee service schedules to reduce downtime for our customers. - Keep precise records of service visits and communicate any issues or suggestions. - Engage with customers to grasp their needs and deliver outstanding customer service - Weekly visits to the designated Service Centre to replenish parts and supplies. Requirements - Proven experience in plumbing or electrical fields preferred, but full training will be provided. - A full and valid driving license with a maximum of 6 points. - Ability to diagnose and resolve technical issues effectively. - Strong DIY skills and experience using power tools. - Excellent communication skills and the ability to build rapport with customers. Benefits - Monday - Friday working pattern - Small Company van with private use option available - Uniform & Tablet supplied - 23 days' holiday + Bank Holidays - increasing with long service - Enhanced Maternity, Paternity, Shared Parental and Grandparent leave - Company Pension scheme - Company Sick Pay - Shopping discounts with Perks at Work - 24 hours access to Employee Assistance Programme - Volunteering Day - Employee support network and mental health assistance - Opportunity for career progression